Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Jones

Live Oak,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction. Dedicated Retail Sales Consultant skilled at leveraging market data, competitive insights and analytics to maximize profitability. Highly skilled at stepping in and working in various departments to provide top-notch customer service wherever needed. Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale. Astute sales professional skilled at meeting and exceeding company sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Retail Sales Consultant

Windsteam Communications
05.2020 - Current
  • Sales- customer service

Administrative Assistant

SUWANNEE RIVER ECONOMIC COUNCIL INC
05.2013 - 05.2020
  • Clerical duties

Education

High School Diploma -

Suwannee County High School
Live Oak, FL
01.2001

Skills

  • Retail Sales
  • Clerical Experience
  • Cash Handling
  • Sales
  • Merchandising
  • Administrative Experience
  • POS
  • Computer Skills
  • Computer Operation
  • Communication Skills
  • Microsoft Excel
  • Marketing
  • Cashiering
  • Typing
  • Serving Experience
  • Microsoft Office
  • Microsoft Word
  • Cleaning Experience
  • English
  • Upselling
  • QuickBooks
  • Microsoft Powerpoint
  • Mechanical knowledge
  • Purchasing
  • Customer Service
  • Customer Assistance
  • Phone Etiquette
  • Money Handling
  • POS System Operation
  • Policy and Procedure Adherence
  • Store Opening and Closing
  • Problem-Solving
  • Time Management
  • Teamwork and Collaboration
  • Product Merchandising
  • Building rapport
  • Sales orientation
  • Customer Engagement
  • Purchase Recommendations
  • Social Media
  • Handling Customer Complaints
  • Product Demonstrations
  • Collecting payments
  • Upselling strategies
  • Product Recommendations
  • Negotiation
  • Sales Development
  • Technical skills
  • Verbal Communication
  • Customer Satisfaction
  • Teamwork
  • Sales Goals Attainment
  • Cash Register Operation
  • Sales expertise
  • Product Knowledge
  • Product Promotions
  • Professional Appearance
  • Sales trends
  • Retail Store Operations
  • Complaint Management
  • Conflict Resolution
  • Promotional Events
  • Brand representation
  • Creative Thinking

Certification

Driver's License

Timeline

Retail Sales Consultant

Windsteam Communications
05.2020 - Current

Administrative Assistant

SUWANNEE RIVER ECONOMIC COUNCIL INC
05.2013 - 05.2020

High School Diploma -

Suwannee County High School
Michelle Jones