Michelle Jones
Fort Stewart,GA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Dynamic individual with hands-on experience in Retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Insider
Domino's
05.2020 - 07.2020
- Provided administrative support to scheduled group training.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier/Customer Service
Shoppers Value Foods
08.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Associate
Dairy Queen
04.2017 - 08.2018
- Soft served and training in grill
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Assisted in training new hires on proper cooking techniques, kitchen safety protocols, and restaurant standards for quality control.
- Collaborated with the head chef to create innovative seasonal menus, resulting in increased repeat business and positive customer feedback.
- Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
- Maintained a clean and organized workspace, adhering to strict health department guidelines and ensuring a safe working environment for staff.
- Increased kitchen efficiency by streamlining meal preparation processes and effectively managing food inventory.
- Operated kitchen utensils and equipment to prepare soups, salads and desserts.
- Consistently met time-sensitive deadlines during busy shifts, ensuring timely delivery of meals to customers without sacrificing quality or presentation.
- Managed food waste reduction efforts by implementing portion control measures and tracking ingredient usage accurately.
- Contributed to a positive work atmosphere through strong teamwork, effective communication, and proactive problem-solving skills.
- Adapted quickly to changing menu items while maintaining attention to detail in recipe execution during high-pressure situations.
- Provided exceptional customer service by accommodating special dietary needs or requests promptly and professionally.
- Assisted in arrangement of dining area and food service equipment to increase workflow efficiency.
- Assisted in cost control measures by analyzing food inventory levels regularly and placing orders for necessary supplies based on demand.
- Enhanced customer satisfaction by consistently providing high-quality culinary dishes and maintaining efficient service.
- Received recognition from management for exceptional performance, dedication to quality standards, and overall contributions to the success of the restaurant.
- Participated in regular staff meetings to discuss menu updates, address operational concerns, and share best practices for continued improvement within the culinary team.
- Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.
- Compiled records of food use and expenditures to track supply inventory and costs.
- Cooked specific quantity of food items based on projection and menu items.
- Developed creative daily specials that utilized fresh ingredients while minimizing food costs and increasing overall profitability.
- Prepared recipes with sizing for meats, starches and sauces.
- Mentored new workers in food preparation, sanitation and safety procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High school - Art, veterinarian
Pennfoster highschool online education
Scottsdale, AZ01.2018
Skills
- Food Service
- Time management
- Restaurant experience
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Additional Information
Personal Information
Authorized To Work: US
Timeline
Insider
Domino's
05.2020 - 07.2020
Cashier/Customer Service
Shoppers Value Foods
08.2019 - 04.2020
Associate
Dairy Queen
04.2017 - 08.2018
High school - Art, veterinarian
Pennfoster highschool online education
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