Michelle Jones
Lakeland,FL
Summary
Adept Certified Ophthalmic Assistant with a proven track record at Watson Clinic, LLC, enhancing patient care through meticulous visual field testing and effective communication. Skilled in utilizing Epic for precise medical documentation and proficient in ophthalmic imaging, I excel in fast-paced environments, demonstrating exceptional teamwork and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Watson Clinic LLC
10.2017 - Current
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Documented patient medical history and information utilizing Epic with commitment to accuracy.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
Certified Ophthalmic Assistant
Advanced Eye Care
10.2011 - 10.2017
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Documented patient medical history and information utilizing Management Plus with commitment to accuracy.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured and recorded visual acuity and color vision testing.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Identified issues during preliminary exam and addressed concerns with physician.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Education
05-1990
Skills
- Ophthalmic terminology
- Motivation and initiative
- Medical history taking
- Ophthalmic scribe
- Patient care
- Appointment management
- Eye anatomy
- Reliability
- Multitasking
- Problem-solving abilities
- Electronic health records management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Timeline
Certified Ophthalmic Assistant - Watson Clinic LLC
10.2017 - Current
Certified Ophthalmic Assistant - Advanced Eye Care
10.2011 - 10.2017
Hardee Senior High - ,
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