MICHELLE JONES
St. Louis,MO
Summary
Detail-oriented administrative and customer service professional with extensive experience in managing records and processing information. Proven ability to maintain accurate documentation and handle confidential information while prioritizing multiple tasks in fast-paced environments. Ready to contribute accuracy and productivity as a Lockbox Remittance Specialist.
Overview
28
28
years of professional experience
Work History
Library Media Specialist
Barrington Elementary School
08.2017 - 05.2026
- Utilized technology and database systems to streamline organization and retrieval of information.
- Maintained accurate electronic and physical records, ensuring compliance with organizational standards.
- Entered, updated, verified, and retrieved information using computerized systems.
- Processed materials and maintained accurate tracking and filing systems.
- Managed inventory, purchasing documentation, budgets, and organizational records.
- Protected confidential student and school information while following established procedures.
- Prioritized responsibilities to consistently meet deadlines, demonstrating strong self-management skills.
Sales Associate / Customer Service Representative
The Teachers' Lounge
05.2019 - 09.2025
- Assisted customers and resolved inquiries promptly, contributing to a positive shopping experience.
- Processed customer purchases and financial transactions, ensuring accuracy and efficiency to enhance customer satisfaction.
- Handled cash and electronic payments, prioritizing transaction accuracy to foster trust and reliability.
- Completed tasks efficiently during busy periods during high-volume periods while maintaining accuracy and customer service standards.
- Maintained organized records, merchandise, and transaction-related information.
Third & Fourth Grade Teacher
Barrington Elementary School
08.2004 - 05.2017
- Maintained detailed records and documentation to ensure accurate tracking of student progress and confidentiality.
- Communicated effectively with staff, administrators, families, and outside organizations.
- Managed multiple deadlines and administrative requirements, ensuring compliance and timely completion of essential tasks.
- Entered and verified information in electronic recordkeeping systems to support efficient administrative operations.
- Reviewed information for completeness and corrected discrepancies when identified.
Intermediate Resource Teacher
Special School District / Normandy School District
08.2001 - 05.2004
- Maintained confidential records and documentation, ensuring compliance with established procedures.
- Prepared reports and organized files while monitoring information for accuracy and completeness to support decision-making.
- Coordinated documentation and facilitated communication among multiple departments and staff members to streamline processes.
Teacher & Department Chair
St. James the Greater School
08.1998 - 05.2001
- Maintained organized departmental records, reports, and schedules to ensure accurate documentation and compliance.
- Coordinated staff activities and communicated essential information across administration to enhance collaboration.
- Managed multiple priorities to uphold organized and accurate records, supporting departmental efficiency.
Education
Master of Arts - Educational Technology
Lindenwood University
Bachelor of Science - Education
Culver-Stockton College
Skills
- Data Entry & Information Processing
- Accuracy & Attention to Detail
- Payment & Transaction Handling
- Microsoft Office
- Google Workspace
- Document Scanning & Electronic Filing
- Customer Service
- Confidential Information Handling
- Quality Control & Verification
- Problem Solving
- Time Management & Organization
- Electronic Records
- Database Systems
- Document Scanning
- Digital File Management
- Database management
Timeline
Sales Associate / Customer Service Representative
The Teachers' Lounge
05.2019 - 09.2025
Library Media Specialist
Barrington Elementary School
08.2017 - 05.2026
Third & Fourth Grade Teacher
Barrington Elementary School
08.2004 - 05.2017
Intermediate Resource Teacher
Special School District / Normandy School District
08.2001 - 05.2004
Teacher & Department Chair
St. James the Greater School
08.1998 - 05.2001
Master of Arts - Educational Technology
Lindenwood University
Bachelor of Science - Education
Culver-Stockton College