Michelle Jones

Work History

Fiscal Technician

Bucks County Drug & Alcohol Commission Inc

Doylestown , PA

2008.09 - 2024.05

Performed general accounting procedures
Prepared monthly reconciliations of accounts receivable and payable and other related activities.
Maintained accurate records of all transactions relating to accounts receivable and payable activities.
Prepared journal entries related to Accounts Payable and Receivable activities.
Processed invoices and payments in accordance with company policies and procedures.
Verified vendor invoices against purchase orders prior to processing payments.
Performed data entry of financial records into the accounting system.
Researched discrepancies between invoices and contracts to resolve billing issues.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Reconciled bank statements on a regular basis verifying account balances are accurate.
Reconciled or entered report discrepancies found in financial records.
Collect and code various documents to prepare for filing and storage
Researched and resolved customer inquiries regarding account status and payment issues.
Responded promptly to inquiries from vendors regarding payment status or other matters related to their services.
Prepared monthly financial reports for management review and analysis.
Coordinated with external auditors during the annual audit process ensuring all required documentation is available.
Assisted with the development of departmental processes related to data entry and retrieval operations.
Created spreadsheets to track expenses, revenues, assets and liabilities for various projects.
Mentored junior team members.
Developed relationships with clients through effective communication skills while conducting audits regarding their records and billing practices.
Identified areas that require further investigation based on obtained evidence from fieldwork activities.
Participated in meetings with clients to discuss audit results and recommendations for improvement.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Created travel arrangements for senior managers according to their requirements.
Scheduled appointments between clients and customers and internal staff members.
Monitored progress on projects assigned by upper management.
Managed database systems containing customer contact information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.

Receptionist/Cashier

Fred Beans Dodge, Chrysler, Jeep

Doylestown , PA

2020.07 - 2024.05

Work Part-Time in the Evenings
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance and friendly customer service.
Resolved customer complaints in a professional manner.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Prepared invoices for services rendered and collected payments from customers.
Performed daily closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.

Administrative Assistant/Data Entry Clerk

Foundations Behavioral Health

Doylestown , PA

2005.05 - 2008.09

Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Collaborated with other departments to resolve issues regarding incorrect data entries.
Utilized specialized software applications related to the job role.
Prepared summaries of daily work completed for review by supervisors.
Maintained confidentiality of sensitive information entered into the system.
Performed data entry from paper documents, emails, and other sources into computer systems.
Identified discrepancies between source documents and entered data.
Answered incoming phone calls and directed callers to appropriate departments and personnel.

Dental Assistant/Front Desk Receptionist

Dr. Michael Bydalek

Horsham , PA

2004.01 - 2005.03

Greeted patients, provided them with necessary paperwork, and verified insurance information.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Collected payments from patients in accordance with established policies and procedures.
Provided assistance to dentists during dental treatments and procedures as needed.
Assisted in the maintenance of dental equipment and supplies inventory.
Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
Responded to inquiries from patients regarding their accounts or dental services offered.
Verified patient's eligibility for benefits under various insurance plans.
Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
Arranged documents for insurance claims.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Compiled and coded patient information or data in appropriate computer system.

Stay at Home Mom

Self-employed

2003.05 - 2004.01

Extended leave of absence to stay at home with my newborn daughter

Financial Assistant

C&C Ford

Horsham , PA

2000.08 - 2003.05

Reviewed contracts for accuracy prior to signing by customers.
Developed loan contracts and explained contract terms to clients.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Reviewed client documentation and contracts for discrepancies and mistakes.
Updated client account information and records in company databases.
Informed customers of loan application requirements and deadlines.
Met with applicants to obtain information for loan applications and answer questions about processes.
Resolved customer complaints regarding auto financing services in a timely manner.
Maintained accurate records of all transactions related to auto finance services.
Developed relationships with third-party vendors who provided additional products or services related to automotive finance.

Summary

Overview

Work History

Fiscal Technician

Receptionist/Cashier

Administrative Assistant/Data Entry Clerk

Dental Assistant/Front Desk Receptionist

Stay at Home Mom

Financial Assistant

Education

High School Diploma -

Skills

Certification

Timeline

Additional Work Experience

References

Additional Work Experience

References

ADDITIONAL EXPERIENCE

References

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