Michelle Jordan
Memphis,TN
Summary
Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software.
Overview
1
1
Language
6
6
years of professional experience
Work History
Material Handler
Hyve Solutions
Memphis
06.2026 - 09.2026
- Operated forklifts to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments according to safety procedures and company standards.
- Organized inventory and maintained accurate stock levels in designated areas.
- Collaborated with team members to ensure timely fulfillment of customer orders.
- Conducted regular inspections of equipment to maintain operational efficiency and safety.
- Maintained cleanliness and organization of work areas to support operational productivity.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Reported any malfunctions or damages of material handling equipment promptly.
- Supported other warehouse personnel in completing tasks efficiently.
- Loaded completed orders on pallets according to delivery numbers.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Palletized boxes to increase movement and shipment efficiency.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Protected company inventory by maintaining and organizing storage areas.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Transported hazardous materials safely according to established protocols.
- Updated job knowledge by participating in educational opportunities such as seminars or trainings.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Secured items in truck by strapping over protective padding.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Shipping and Receiving Clerk
Aluma form
Memphis, Tennessee
08.2025 - 08.2026
- Processed incoming shipments by verifying items against packing slips and invoices.
- Maintained organized inventory by labeling products and storing them in designated areas.
- Coordinated with warehouse staff to prepare outgoing shipments for timely delivery.
- Utilized shipping software to generate labels and track shipments efficiently.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Received incoming shipments and verified contents against packing slips.
- Processed returns and exchanges according to company policies.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared documentation to track and report on damaged or missing items.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Operated forklifts and pallet jacks to move products safely within the facility.
Receiving Clerk
Fedex
Memphis, Tennessee
05.2020 - 12.2025
- Received and inspected incoming shipments for accuracy and damage.
- Organized and stored products in designated warehouse locations.
- Coordinated with team members to ensure efficient unloading processes.
- Maintained accurate inventory records using scanning equipment.
- Communicated with suppliers regarding discrepancies or issues with shipments.
- Implemented best practices for handling hazardous materials safely.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Reviewed work orders to check correctness of deliveries.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Updated inventory records to reflect new stock levels.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated inventory management software and completed tasks using ERP applications.
- Maintained inventory of shipping materials and supplies.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Traced missing material and shipments through vendor and customer communications.
- Operated high-speed scanning equipment for document digitization projects.
- Scanned materials using flatbed scanner, duplex scanner, or multi-function device as needed.
- Identified opportunities for improvement within current workflow processes and provided recommendations accordingly.
- Managed SAP system installations and configurations for optimal performance.
- Documented processes and procedures for SAP Basis operations clearly.
- Performed tasks related to SAP NetWeaver platform such as Installation and Configuration, System Copy, Refresh, System Refresh, Upgrade.
- Analyzed application logs to troubleshoot technical issues with applications running on the SAP Basis platform.
- Contributed to planning for hardware sizing, installation, and configuration.
- Tested new releases of software products before deploying them into production environment.
- Installed, configured and upgraded various software components like SAP GUI, ABAP and JAVA Stacks, Oracle database.
- Maintained Disaster Recovery plan by scheduling regular backups of critical data files.
- Monitored system resources and processes to identify potential problems or opportunities for improvement.
- Resolved conflicts between different versions of applications running on same server instance.
- Developed scripts using Unix shell scripting language to automate administrative tasks.
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
- Tested, maintained and monitored computer programs and systems.
- Developed, documented and revised system design procedures and quality standards.
- Explored new technologies and tools for productivity, security, and quality assurance purposes.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Coordinated and linked computer systems within organization to increase compatibility to share information.
- Installed patches and upgrades to ensure optimal performance of the SAP environment.
- Monitored system health and resolved issues proactively to ensure stability.
Education
Wooddale High
Memphis, TennesseeSkills
- Materials handling
- Shipping and receiving
- Inventory management
- Warehouse operations
- Warehousing operations
- Supply chain logistics
- Shipping coordination
- Shipping documentation
- Safety compliance
- Safety procedures
- Hazardous materials handling
- Material handling equipment
- Package handling
- Packing and crating
- Labeling accuracy
- Barcode scanning
- Pallet jack use
- Equipment maintenance
- Basic repairs
- Inspection and quality control
- Manufacturing
- Warehouse safety
- Software troubleshooting
- SAP basis administration
- SAP system administration
- SAP process orchestration
- SAP monitoring tools
- SAP performance tuning
- SAP basis troubleshooting
- ERP application management
- Systems configuration
- Performance tuning
- Performance improvements
- Reporting skills
- Software planning
- Problem solving
- Vendor coordination
- Customer RMA management
- Teamwork and cooperation
- Interpersonal communication
- Receiving procedures
- Warehouse software systems
- Pallet jack use
- Labeling accuracy
- Packing equipment operation
- Interpersonal communication
- Equipment calibration
- Basic repairs
Languages
English
Professional
A1
Timeline
Material Handler
Hyve Solutions
06.2026 - 09.2026
Shipping and Receiving Clerk
Aluma form
08.2025 - 08.2026
Receiving Clerk
Fedex
05.2020 - 12.2025
Wooddale High