Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michelle Just-Williams

Ocala,FL

Summary

Dynamic and results-driven Order Picker with proven expertise at Chewy excelling in order accuracy and warehouse safety. Demonstrated ability to enhance workflow efficiency through process improvements and effective training as a SEAL in many areas of the workplace. Skilled in RF scanning and quality control, consistently exceeding performance metrics while fostering a collaborative team environment.

Thorough team contributor with strong organizational capabilities involving PK problem solving. Experienced in handling numerous projects at once while ensuring accuracy Effective at prioritizing tasks and meeting deadlines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Order Picker

Chewy.com
05.2019 - Current
  • Operated warehouse equipment to efficiently pick and prepare orders for shipment.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to streamline order fulfillment processes.
  • Conducted quality checks on outgoing orders to ensure accuracy and completeness.
  • Trained new staff on safety protocols and best practices for order picking.
  • Implemented process improvements that enhanced workflow efficiency in the warehouse.
  • Assisted in maintaining a clean and organized work environment to promote safety.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
  • Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
  • Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Prepared and checked outbound shipments for accuracy.
  • Interacted with guests in friendly and knowledgeable way.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Managed timely and effective replacement of damaged or missing products.
  • Stocked designated items on shelves, end caps and displays.
  • Supervised and trained new staff in performing census.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Education

Bachelor of Science - Agriculture

Murray State University
Murray, KY
05-1990

Associate of Applied Science - Animal Science

SUNY Cobleskill
Cobleskill, NY
05-1988

Skills

  • Order picking
  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Warehouse safety
  • Packing and shipping
  • Pallet jack operation
  • Quality control
  • Shipping and packaging
  • Proficiency in computer software
  • Product location
  • Mentoring and training

Certification

Certified in freezer training (via SEAL)which involves frozen partial replenishment, frozen box assembly, picking frozen product, packing frozen product, measuring dry ice, handling dry ice safely, shipping frozen product.

Certified freezer license

EPJ electric pallet jack certified

TSR Yard sheriff certified

SEAL trainer in Order picker /RF scanner functions


SEAL trainer in PK problem solver

SUPERUSER certification which allows a deeper involvement in processing products in warehouse.

Order Picker license and trained in all functions associated with Order Picker since 2019

Movexx certification since 2019


Timeline

Order Picker

Chewy.com
05.2019 - Current

Bachelor of Science - Agriculture

Murray State University

Associate of Applied Science - Animal Science

SUNY Cobleskill