Summary
Overview
Work History
Education
Skills
Certification
Volunteering & Public Service
Timeline
Generic

Michelle Kandrac

DeLand,FL

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Marketing & Account Executive

Mpact Marketing
, FL
01.2023 - Current
  • Conducted in-depth market research to identify trends and opportunities for product growth.
  • Developed innovative sales strategies to increase revenue and market share.
  • Executed digital marketing campaigns across various platforms to drive brand awareness.
  • Utilized strong presentation skills to effectively communicate product benefits to potential clients.
  • Led the development of successful marketing campaigns to promote new products.
  • Managed client relationships to ensure satisfaction and repeat business.
  • Coordinated with internal teams to ensure successful execution of campaigns.
  • Maintained a comprehensive database of contacts related to current or potential customers.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Established relationships with key stakeholders across multiple industries.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Managed client accounts by providing timely updates and resolving any issues promptly.

Career Pause

Kandrac Household
01.2013 - 01.2023
  • Prioritized tasks effectively and adhered to deadlines through strong time management skills.
  • Resolved challenging situations efficiently by utilizing creative problem-solving techniques.
  • Managed household responsibilities effectively, ensuring cleanliness and orderliness.
  • Effectively communicated with team members, clients, and stakeholders to ensure smooth collaboration and successful outcomes.

National Account Management

QMS
05.2010 - 04.2013
  • Conducted in-depth market analysis to identify trends and opportunities for growth.
  • Implemented strategies to improve customer retention and loyalty.
  • Negotiated contracts with vendors and suppliers to achieve cost savings for the company.
  • Developed and nurtured strategic accounts to drive revenue growth.
  • Managed client relationships to ensure satisfaction and facilitate future business opportunities.

Corporate Event Planner

Dynetech Corporation
09.2006 - 01.2008
  • Managed relationships with vendors to ensure timely delivery of goods and services.
  • Coordinated on-site logistics to guarantee smooth operations during events.
  • Organized and executed various events, overseeing all details from start to finish.
  • Utilized strong negotiation skills to secure favorable terms with vendors and partners.
  • Communicated effectively with clients to address concerns and provide updates.
  • Handled budgeting and finance responsibilities to optimize resources and minimize costs.
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
  • Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.

Sales Support & Customer Retention

Dynetech Corporation
08.2002 - 01.2006
  • Implemented innovative sales strategies to increase customer engagement and drive revenue growth.
  • Established successful retention programs to foster long-term relationships with clients.
  • Resolved complex problems and issues promptly to ensure customer satisfaction.
  • Utilized effective upselling techniques to maximize sales opportunities and enhance customer experience.
  • Prioritized customer satisfaction by proactively addressing concerns and ensuring a positive interaction.
  • Managed client relationships by providing personalized support and maintaining open communication channels.

Customer Retention

Intermedia Communications
01.1998 - 07.2002
  • Analyzed data trends to provide insights for strategic decision-making.
  • Implemented effective sales techniques to meet and exceed target objectives.
  • Resolved complex problems efficiently to ensure customer satisfaction.
  • Managed key accounts by delivering personalized services and solutions.
  • Communicated regularly with clients to ensure their needs were met and expectations were exceeded.
  • Ensured customer satisfaction by addressing inquiries and concerns in a timely and professional manner.

Education

Bachelor of Science - Business Administration

Valencia College
Orlando, FL
05-1998

Skills

  • Customer retention strategies
  • Event management and coordination
  • Marketing campaign execution
  • Expense reporting
  • Mentoring and guidance
  • Microsoft Office proficiency
  • Multitasking abilities
  • Relationship management
  • Market research
  • Vendor negotiation
  • Team collaboration
  • Customer retention
  • Sales support
  • Influencer partnerships
  • Media planning
  • Customer relationship management (CRM)
  • Marketing campaign management
  • Social media management
  • Teamwork
  • Attention to detail

Certification

No

Volunteering & Public Service

  • Onboarding Culinary & Beverage Partners with Taste!
  • Entering all information into Google Sheets
  • Collecting COI & Indemnification Forms, logos and menus
  • Answer questions during walkthrough at hotel

Timeline

Marketing & Account Executive

Mpact Marketing
01.2023 - Current

Career Pause

Kandrac Household
01.2013 - 01.2023

National Account Management

QMS
05.2010 - 04.2013

Corporate Event Planner

Dynetech Corporation
09.2006 - 01.2008

Sales Support & Customer Retention

Dynetech Corporation
08.2002 - 01.2006

Customer Retention

Intermedia Communications
01.1998 - 07.2002

Bachelor of Science - Business Administration

Valencia College

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