Michelle Karaba

• Assisted in managing tenant communications, ensuring prompt responses to inquiries and concerns.
• Supported property maintenance scheduling, coordinating with vendors for timely repairs and services.
• Learned property management software, inputting data and tracking lease agreements effectively.
• Observed property inspections, identifying areas for improvement in upkeep and tenant satisfaction.
• Participated in rent collection processes, aiding in maintaining accurate financial records.
• Maintained organized files of property documents, ensuring compliance with regulatory requirements and company policies.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with legal counsel to resolve tenant disputes.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
• Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
• Fostered positive relationships with tenants and property owners, leading to high retention rates.
• Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
• Coordinated with legal counsel to handle eviction processes smoothly and professionally.
• Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
• Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
• Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
• Collected and maintained careful records of rental payments and payment dates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Communicated effectively with owners, residents, and on-site associates.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Coordinated appointments to show marketed properties.
• Responded to Common Area Maintenance (CAM) inquiries.
• Managed tenant relations, addressing concerns and facilitating effective communication to enhance satisfaction.

• Managed day-to-day operations, ensuring property maintenance and tenant satisfaction.
• Developed and implemented effective leasing strategies to maximize occupancy rates.
• Coordinated property inspections, addressing maintenance issues proactively for optimal conditions.
• Oversaw tenant relations, resolving conflicts and enhancing community engagement initiatives.
• Streamlined communication between tenants, vendors, and ownership for efficient operations.
• Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
• Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
• Managed daily operations for optimal efficiency and costeffectiveness.
• Implemented streamlined processes for rent collection, resulting in reduced late payments.
• Maximized occupancy rates through effective marketing efforts and prompt follow-up on inquiries.
• Enhanced property appearance with regular inspections and proactive maintenance.
• Coordinated with vendors to ensure timely completion of repairs and property improvements.
• Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
• Reduced tenant turnover by fostering a positive community atmosphere within the property.
• Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
• Conducted comprehensive market analyses to determine competitive rental rates for units.
• Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
• Skillfully negotiated lease agreements, securing favorable terms for both tenants and owners.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Generated leads for sales and rental properties through cold calls and referrals.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Collected and maintained careful records of rental payments and payment dates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Responded promptly to tenant requests, improving response times and service quality.
• Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
• Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
• Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
• Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
• Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
• Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
• Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
• Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
• Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
• Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
• Collaborated with outside contractors for larger scale projects, ensuring quality workmanship and adherence to project timelines.
• Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
• Installed new locks, door handles, and door closers.
• Supported safety with well-maintained grounds, parking lots and landscaping.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
• Installed and maintained plumbing.
• Positively engaged with customers and maintained professional appearance as company representative.
• Rewired and replaced faulty electrical components in equipment.
• Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
• Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
• Safely and effectively handled wide range of cleaning products and solutions.

I cleaned for all turns at the complex. I was entirely responsible for all cleaning for turns. Once I became a manager in 2015 I also painted if partial painting was required or vended out painting if a full paint was necessary.

• Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
• Reduced maintenance requests by routinely inspecting and cleaning apartment units in preparation for new tenants.
• Resolved tenant concerns regarding cleanliness promptly, enhancing resident satisfaction and retention rates.
• Ensured compliance with health regulations while performing deep cleaning tasks in common areas.
• Prevented accidents by promptly addressing hazardous conditions such as spills or slippery surfaces during daily walkthroughs of common areas.
• Consistently met or exceeded performance expectations, earning positive feedback from supervisors and tenants for the quality of work and dedication to maintaining a clean living environment.
• Ensured timely completion of cleaning tasks, meeting strict deadlines for move-in dates and property inspections.
• Provided exceptional customer service, addressing tenant inquiries or concerns with professionalism and empathy.
• Received frequent praise from property managers for outstanding work quality, dedication to cleanliness, and professionalism in interactions with tenants and staff members alike.

• Provided personalized care to clients, ensuring comfort and safety in daily activities.
• Assisted with medication management, monitoring adherence to prescribed schedules and routines.
• Developed and implemented engaging activities tailored to individual client interests and capabilities.
• Managed documentation of client progress, maintaining accuracy in records for compliance purposes.
• Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
• Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
• Monitored vital signs and reported changes to medical team, allowing for timely interventions.
• Managed medication schedules for multiple patients, ensuring proper dosages and adherence to prescribed regimens.
• Maintained detailed records of patient progress, enabling accurate evaluation of care plan effectiveness.
• Coordinated communication between patients, families, and staff members to ensure consistent understanding of care expectations and goals.
• Maintained patient confidentiality while sharing relevant information with authorized parties as needed.
• Promoted independence among patients by teaching self-care skills tailored to individual needs and abilities.
• Provided transportation assistance for medical appointments or other errands as necessary.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted patients with self-administered medications.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Monitored clients' overall health and well-being and noted significant changes.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Recorded status and duties completed in logbooks for management.
• Provided compassionate and patient-focused care to cultivate well-being.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted with daily living activities, running errands, and household chores.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Completed regular check-ins and progress report for each client.