Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Michelle Keener

Lakemont,GA

Summary

Results-driven Emergency Services professional with extensive experience in 911 systems and a current role at Motorsports Emergency Services, specializing in mass casualty incidents and critical decision-making. Proven leadership has enhanced patient outcomes and team efficiency through targeted continuous improvement strategies. Core competencies include emergency response management, strategic planning, and crisis intervention, with aspirations to elevate organizational effectiveness in high-pressure environments. Recognized for exceptional patient care and performance, consistently delivering the highest level of medical support while maintaining a safety-conscious approach.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Paramedic Field Training Officer

Motorsports Emergency Services
Braselton, GA
03.2018 - Current
  • Supervised paramedic interns on-site, providing feedback on their performance and areas of improvement.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Provided guidance on proper medical techniques and safety protocols.
  • Reviewed ambulance maintenance logs regularly, ensuring all vehicles are properly serviced and inspected according to regulations.
  • Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Initiated new learning methods to ensure total student comprehension while maximizing learning time.
  • Tracked daily call volume, maintaining an up-to-date log of responses dispatched from the station.
  • Assessed emergency situations and prioritized medical care for patients.
  • Created comprehensive reports detailing each patient's condition prior to transport to medical facility.
  • Conducted field training for new paramedics, ensuring they had the necessary skills and knowledge to perform their duties.
  • Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
  • Loaded patients into ambulances in preparation for transport to nearest medical center.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Assisted in developing emergency response strategies for various situations such as natural disasters or hazardous materials incidents.
  • Upheld patient safety standards by supervising students during medication administration.
  • Provided instruction on how to use life-saving devices such as automated external defibrillators.
  • Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
  • Responded quickly to medical emergencies to promote best possible health outcomes.
  • Documented care provided to patients into reports for submission to supervisor.
  • Instructed trainees on proper documentation methods for patients' conditions upon arrival at hospital facilities.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Organized regular drills to practice emergency scenarios so that paramedics could hone their skillset.
  • Maintained accurate records of all trainees' progress throughout their field training period.
  • Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
  • Administered CPR and other life-saving techniques on patients in cardiac arrest.
  • Collaborated with other healthcare professionals when transporting critically ill or injured patients.
  • Cleaned wounds and applied gauze and bandages to prevent infection.
  • Advised senior management on best practices for responding to medical emergencies in the field.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Ensured that all equipment was functioning correctly before each shift began.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Remained level-headed and proactive during emergency situations.
  • Responded quickly and efficiently to any medical emergencies encountered while in the field.
  • Coordinated with dispatch personnel to ensure that all calls were addressed in a timely manner.
  • Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
  • Developed lesson plans and evaluated student performance during field training exercises.
  • Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
  • Held clinical simulation projects and provided each student with individual feedback.
  • Passed out syllabi and informed students of course standards and learning objectives.
  • Participated in community outreach programs designed to educate residents about basic first aid principles.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • Delegated patient assignments to students based on individual learning needs and patient assessments.
  • Assessed students' knowledge and skills through assignments and exams.
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Evaluated student competency levels by administering written exams and practical assessments.
  • Facilitated weekly meetings with staff to review protocols and procedures.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies.

Paramedic

Stephens County Hospital
Toccoa, GA
10.2022 - 12.2024
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Responded quickly to medical emergencies to promote best possible health outcomes.
  • Reported infectious disease cases to appropriate medical authorities.
  • Cleaned wounds and applied gauze and bandages to prevent infection.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
  • Administered CPR and other life-saving techniques on patients in cardiac arrest.
  • Interviewed patients to obtain medical history and details on current issues.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
  • Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
  • Documented care provided to patients into reports for submission to supervisor.
  • Organized supplies for ambulance runs including IV solutions, airway management equipment and medication kits.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
  • Performed emergency life support and treated sick and injured persons at remote locations.
  • Educated patients on proper use of medications, disease prevention methods and self-care techniques.
  • Provided emotional support for family members of critically ill or injured patients.
  • Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
  • Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
  • Assessed patients and environment, administered CPR and stabilized patients for transport to hospital.
  • Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
  • Responded promptly to emergency calls and drove ambulance safely to site.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Utilized proper safety precautions when handling hazardous materials or infectious substances.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Loaded patients into ambulances in preparation for transport to nearest medical center.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
  • Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.
  • Cleaned vehicles and patient care compartments, performed routine maintenance checks and maintained constant readiness for emergencies.
  • Presented paramedic basics at schools, cardiopulmonary resuscitation classes, civic groups and public safety agencies.
  • Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
  • Ensured compliance with established policies related to infection control procedures.
  • Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
  • Monitored supplies and equipment inventory and replenished promptly before another emergency call.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Remained level-headed and proactive during emergency situations.
  • Explained medical terminology in non-complex terms o patients.
  • Reported and documented medical treatment administered on-site and during transport to healthcare facility.
  • Performed CPR and used defibrillator on cardiac patients.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Inserted IVs and administered oral and injectable medications.
  • Positioned patients in preparation for treatment and transport.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Recognized by management for providing exceptional customer service.

Paramedic Educator

North Georgia Technical College
Clarkesville, GA
01.2022 - 07.2024
  • Passed out syllabi and informed students of course standards and learning objectives.
  • Planned continuing education seminars for practicing paramedics.
  • Developed and conducted competency-based instruction for emergency medical technicians in the classroom setting.
  • Maintained records of course completion for all students enrolled in paramedic education programs.
  • Served as a liaison between EMS providers, healthcare organizations, regulatory agencies, community members, and other stakeholders.
  • Advised students on career paths in the field of emergency medicine and encouraged professional development activities.
  • Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
  • Held clinical simulation projects and provided each student with individual feedback.
  • Collaborated with other educators to ensure that curricula met state standards for EMTs and paramedics.
  • Monitored student compliance with safety regulations while performing laboratory exercises or clinical rotations.
  • Created and maintained educational materials such as presentations, handouts, textbooks, and instructional videos.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • Participated in research projects related to prehospital care practices or outcomes.
  • Developed protocols for quality assurance initiatives pertaining to EMS operations.
  • Assessed students' knowledge and skills through assignments and exams.
  • Provided feedback to learners regarding their academic progress and areas of improvement.
  • Coordinated with laboratory staff during simulations or drills involving simulated patients.
  • Organized clinical rotations at local hospitals to provide hands-on experience to students completing paramedic courses.
  • Upheld patient safety standards by supervising students during medication administration.
  • Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies.
  • Instructed paramedics on a wide variety of topics, including patient assessment, airway management, trauma care, and pharmacology.
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Attended conferences and workshops to stay abreast of developments in the field of emergency medical services.
  • Initiated new learning methods to ensure total student comprehension while maximizing learning time.
  • Assessed new technologies related to prehospital care delivery systems and incorporated them into instructional plans when appropriate.
  • Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
  • Evaluated student performance using written examinations and practical skills assessments.
  • Delegated patient assignments to students based on individual learning needs and patient assessments.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.

Correctional Sergeant

Rabun County Sheriff's Office
Tiger, GA
02.2010 - 10.2018
  • Enforced discipline among inmates according to established rules and regulations.
  • Communicated information regarding security, safety and operations through chain of command.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Prepared written reports concerning inmate's misconduct.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Organized recreational activities for inmates designed to improve morale within the facility.
  • Participated in regular meetings with senior management to discuss operational needs and objectives.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Assigned inmates to open and appropriate housing units.
  • Supervised subordinate officers in their daily duties.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
  • Assisted in training new correctional officers on proper security protocols and procedures.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Supervised and made cell assignments.
  • Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Investigated allegations of misconduct by inmates and staff members.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Maintained order in building and on grounds of prison.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Promoted safety, order, and functionality of facility.
  • Conducted fire, safety and sanitation inspections.
  • Interacted with community organizations to facilitate reintegration programs for released inmates.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
  • Diffused disruptive behavior by verbal interventions.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Issued security badges and passes to guests and visitors.
  • Addressed complaints from visitors concerning potential violations of prison policy or procedure.
  • Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
  • Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
  • Ensured compliance with departmental policies, regulations and procedures.
  • Settled disputes between inmates.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Facilitated communication between inmates, family members, attorneys and other external parties.
  • Conducted random searches for contraband items such as weapons or drugs.
  • Established effective working relationships with local law enforcement agencies when necessary.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Prepared written evaluations of subordinate officers' performance on a periodic basis.
  • Reviewed incident reports and other documentation submitted by subordinates.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.

Paramedic

Rabun County Emergency Medical Services
Clayton, GA
03.1999 - 02.2010
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Responded quickly to medical emergencies to promote best possible health outcomes.
  • Reported infectious disease cases to appropriate medical authorities.
  • Cleaned wounds and applied gauze and bandages to prevent infection.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
  • Administered CPR and other life-saving techniques on patients in cardiac arrest.
  • Interviewed patients to obtain medical history and details on current issues.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
  • Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
  • Documented care provided to patients into reports for submission to supervisor.
  • Organized supplies for ambulance runs including IV solutions, airway management equipment and medication kits.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
  • Performed emergency life support and treated sick and injured persons at remote locations.
  • Educated patients on proper use of medications, disease prevention methods and self-care techniques.
  • Provided emotional support for family members of critically ill or injured patients.
  • Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
  • Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
  • Assessed patients and environment, administered CPR and stabilized patients for transport to hospital.
  • Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
  • Responded promptly to emergency calls and drove ambulance safely to site.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Executed non-medical, non-emergency transfers for immobile persons.
  • Utilized proper safety precautions when handling hazardous materials or infectious substances.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Loaded patients into ambulances in preparation for transport to nearest medical center.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
  • Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.
  • Cleaned vehicles and patient care compartments, performed routine maintenance checks and maintained constant readiness for emergencies.
  • Presented paramedic basics at schools, cardiopulmonary resuscitation classes, civic groups and public safety agencies.
  • Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
  • Ensured compliance with established policies related to infection control procedures.
  • Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
  • Monitored supplies and equipment inventory and replenished promptly before another emergency call.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Remained level-headed and proactive during emergency situations.
  • Explained medical terminology in non-complex terms o patients.
  • Reported and documented medical treatment administered on-site and during transport to healthcare facility.
  • Performed CPR and used defibrillator on cardiac patients.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Inserted IVs and administered oral and injectable medications.
  • Positioned patients in preparation for treatment and transport.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Paramedicine

North Georgia Technical College
Clarkesville, GA
09-2000

Skills

  • Mass casualty incidents
  • Vehicle extrication
  • Quality improvement
  • Emergency medical services
  • Airway management
  • Geriatric care
  • Continuing education
  • Hazardous materials response
  • Scene management
  • Cardiac monitoring
  • Intravenous therapy
  • Pediatric care
  • Cultural history
  • Obstetric emergencies
  • Advanced life support
  • Behavioral emergencies
  • Care triage
  • Pediatric advanced life support
  • Patient examination
  • Emergency diagnostics
  • Patient immobilization
  • Lifesaving measures
  • Respiratory assessment
  • Seizure management
  • Documentation and reporting
  • Mental health crisis management
  • Patient management
  • Reporting and documentation
  • Emergency vehicle upkeep
  • Treatment Planning
  • Patient transport
  • Intubation
  • Safety protocols
  • Communicable disease control
  • Medical equipment operation
  • Triaging
  • Ambulance transfer
  • Allergic reaction management
  • Spinal immobilization
  • Wound care
  • Stroke management
  • Vital assessments
  • Medication administration
  • Direct patient care
  • Care plan adherence
  • Rig maintenance
  • Medical history collection
  • Vital sign assessment
  • Oxygen therapy
  • Vital sign monitoring
  • Vital signs monitoring
  • Pre-hospital care
  • Hazardous materials awareness
  • Fracture stabilization
  • Scene safety assessment
  • Diabetic emergencies
  • Field patient assessments
  • Cardiopulmonary resuscitation
  • IV fluid replacement
  • Emergency response
  • Patient support and assistance
  • Life support management
  • Resuscitating and stabilizing patients
  • Critical decision-making skills
  • Indirect patient care
  • Burn treatment
  • Patient assessments
  • Geriatric emergency care
  • Poisoning response
  • Emergency management
  • IV insertion
  • Medical supply restocking
  • Bedside reporting
  • CPR
  • Mass casualty incident response
  • Medical records management

Affiliations

  • Mom of 4 grown children and grandmother of 3 grandchildren
  • Enjoy being outdoors with family and friends

Certification

BLS Instructor

ACLS Instructor

PALS Instructor

State EMS Instructor

References

References available upon request.

Timeline

Paramedic

Stephens County Hospital
10.2022 - 12.2024

Paramedic Educator

North Georgia Technical College
01.2022 - 07.2024

Paramedic Field Training Officer

Motorsports Emergency Services
03.2018 - Current

Correctional Sergeant

Rabun County Sheriff's Office
02.2010 - 10.2018

Paramedic

Rabun County Emergency Medical Services
03.1999 - 02.2010

BLS Instructor

ACLS Instructor

PALS Instructor

State EMS Instructor

Paramedicine

North Georgia Technical College
Michelle Keener