Michelle Keithahn
Westbrook,MN
Summary
Library Assistant offering excellent skills in customer assistance helping patrons use library technological services and resources. 12 years experience of Koha library system. Knowledge of library operations and services.
Overview
27
27
years of professional experience
Work History
Library Assistant
City Of Westbrook
Westbrook, MN
12.2009 - Current
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Maintained circulation desk for lending periodicals and books to patrons.
Cook
Good Samaritan Society
Westbrook, MN
07.2007 - 07.2021
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Property Manager
Garden Of Eden Property Maintenance
San Bernardino, CA
07.1996 - 05.1997
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Education
Goodwill High School
Victorville, CASkills
Customer Service
Knowledge of library catalog
Website Management
Knowledge of the Koha system
Grant Applications
Performance Monitoring and Evaluation
Program Optimization
Library Resources
Collection Management
Originality and Creativity
Circulation Desk Management
Timeline
Library Assistant
City Of Westbrook
12.2009 - Current
Cook
Good Samaritan Society
07.2007 - 07.2021
Property Manager
Garden Of Eden Property Maintenance
07.1996 - 05.1997
Goodwill High School
References
- Rona Stutz - Former supervisor at Good Samartin Society - 507-274-6155
Similar Profiles
Michael CoreyMichael Corey
Fire Captain, Fire Inspector/Fire Investigator at City Of WestbrookFire Captain, Fire Inspector/Fire Investigator at City Of Westbrook
Melissa L. SwettMelissa L. Swett
Representative Payee at City of PortlandRepresentative Payee at City of Portland
Kevin PerezKevin Perez
Student Volunteer at Westbrook Sr High School JROTC, Student CouncilStudent Volunteer at Westbrook Sr High School JROTC, Student Council
Natalie DaltonNatalie Dalton
Certified Medical Assistant at Hunter's Place Group HomeCertified Medical Assistant at Hunter's Place Group Home
Jeannette NodingJeannette Noding
Paraprofessional at Westbrook Walnut Grove SchoolParaprofessional at Westbrook Walnut Grove School