Michelle Kenoyer
Auburn,CA
Summary
Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Managed bookkeeping services for 30 private clients and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Motivated Accountant proficient in MS Office and accounting software. Bringing 10 years of hands-on experience maintaining accounts payables and receivables. Independent and self-motivated team player possessing outstanding mathematics and analytical abilities.
Overview
17
17
years of professional experience
Work History
Accountant
Wildlands INC
06.2023 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
Bookkeeper
AWI PROPERTY MANAGEMENT
02.2018 - 06.2023
- Maintain and process invoices, deposits and record keeping.
- Verify accurate recordkeeping processes, reducing financial inconsistencies.
- Monitor, verify and approve invoices and review balances using financial software to assess balance sheet for variances.
- Supported operations by communicating with property managers, filing documents and managing data.
- Investigated daily variances and correct errors to resolve discrepancies.
- Process property taxes and pay yearly insurance for 30 properties.
- Track expenses and income for properties while organizing and maintaining bank statements for checking accounts.
- Review and file financial documents, code accounting entries for data processing and post daily receipts and payments in accordance with all corporate protocols.
- Enter financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Organize and carried out proactive month-end, quarterly and year-end processes.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Manage monthly FDIC Limits.
- Fair Housing Trained
- Proficient understanding of HUD/TCAC/RD/BOND
- Daily use of Yardi & Sage
Accountant
Purveyors Kitchen
02.2015 - 02.2018
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Processed daily product inventory and orders
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Customer Service
Maxs Deli
01.2011 - 01.2015
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Customer Service Representative
Best Buy
01.2007 - 12.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Managed timely and effective replacement of damaged or missing products.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Education
High School Diploma -
Sierra Mountain High School
12338 McCourtney Road07-2008
Skills
- Financial Management
- Account Reconciliation
- Data Research and Analysis
- Customer Relations
- MS Office Expertise
- Project Management
- Precision and Accuracy
- Data Entry and 10-Key
- Exceptional organization
- GAAP Accounting
- Bookkeeping
Timeline
Accountant
Wildlands INC
06.2023 - Current
Bookkeeper
AWI PROPERTY MANAGEMENT
02.2018 - 06.2023
Accountant
Purveyors Kitchen
02.2015 - 02.2018
Customer Service
Maxs Deli
01.2011 - 01.2015
Customer Service Representative
Best Buy
01.2007 - 12.2010
High School Diploma -
Sierra Mountain High School
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