Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Kershaw

Draper,UT

Summary

Enterprising administrative professional with over 15 years of experience supporting executives. Extensive customer service experience. Marketing, Project Management, Travel Administration, Expense Reporting, Employee Training and Development, Advanced MS Office Suite Experience, QuickBooks, Website Management Communication Proven communication with all levels of company and all clients/customers. Created new processes to make the registration process easier for all students at UPEMS. Proficient in all types of communication including: email, phone, and text. Assisted with verbiage used in marketing materials.

Overview

11
11
years of professional experience

Work History

Cashier

Print
02.2022 - Current
  • Copy Center
  • Office Max

Administrative Assistant • Accounts Receivable

Greene’s Inc
10.2021 - Current

Administrative Assistant • Program Administrator

Utah’s, EMS Academy
02.2020 - 10.2021

Customer Service Agent • Customer Service

Dillard, s Department Store
10.2019 - 02.2020

Executive Assistant • Office Manager

YMCA of Northern Utah
05.2019 - 09.2019

Sr Administrative Assistant

Zions Bank
01.2013 - 02.2018
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Created and updated records and files to maintain document compliance.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed electronic records database and handled all file requests.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Coordinated trainings for new team members, overseeing onboarding details.
  • Arranged business travel details for company employees per supervisor requirements.

Education

BA - Business Administration

Columbia College of Missouri

Skills

  • Prioritization
  • Detailed Meeting Minutes
  • Travel Administration
  • Typing Proficiency
  • Payroll and Benefits Administration
  • Advanced MS Office Suite Knowledge
  • AR/AP
  • Database Administration
  • Intuit QuickBooks

Timeline

Cashier

Print
02.2022 - Current

Administrative Assistant • Accounts Receivable

Greene’s Inc
10.2021 - Current

Administrative Assistant • Program Administrator

Utah’s, EMS Academy
02.2020 - 10.2021

Customer Service Agent • Customer Service

Dillard, s Department Store
10.2019 - 02.2020

Executive Assistant • Office Manager

YMCA of Northern Utah
05.2019 - 09.2019

Sr Administrative Assistant

Zions Bank
01.2013 - 02.2018

BA - Business Administration

Columbia College of Missouri
Michelle Kershaw