Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Hi, I’m
Michelle Kibler
Osage Beach,MO
Summary
Overview
24
years of professional experience
Work History
McDonald's
Operations Supervisor
03.2000 - Current
Job overview
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Managed internal operational standards and productivity targets.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Analyzed department metrics and performance and reported findings to management.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Compiled training materials for new employees and tracked skill development.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
Black & Veatch
Administrative Assistant
1998 - 2000 (2 education.years_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Penn Valley Community CollegeKansas City, MO
Associate of Applied Science from Child Growth And Development
05.1997
University Overview
Graduated with honors from Restaurant Operations Leadership Program from Hamburger University in Chicago, IL.
Other coursework includes: Seven Habits of Highly Effective People, Basic and Advanced Shift Management and Effective Management Practices.
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Employee Development
- Customer Relations
- Compliance Management
- Budget Administration
- Human Resources
- Multitasking and Organization
Timeline
Operations Supervisor
McDonald's
03.2000 - Current
Administrative Assistant
Black & Veatch
1998 - 2000 (2 education.years_Label)
Penn Valley Community College
Associate of Applied Science from Child Growth And Development
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