MICHELLE KILLEEN
Dallas,TX
Summary
Accomplished and highly skilled Project/Facilities/Project Manager offering extensive experience in construction projects, real estate management and team leadership. Effectively manage budgets, schedules, work scope, procurement, quality control and customer expectations while mitigating risk. Read, comprehend and apply standard documents affecting projects, including contracts, agreements, leases, RFPs, surveys and drawings. Directly interact with clients, vendors and subcontractors to define project requirements. Analyze cost estimates, budgets, work plans, schedules and milestones, and incorporate change orders as needed. Complete bid analysis and recommend suppliers/contractors. Lead project delivery resources and teams, facilitate meetings, generate reports, identify and resolve issues, and track the progress of each project. Offer strong knowledge of applicable financial terms and principles, and deliver clear communication to a diverse audience. Oversee facilities, generate emergency preparedness plans, perform site inspections, identify areas of concern, screen tenants, direct operational and administrative requirements, establish policies and processes, and recommend strategic management objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Estimator / Office Manager
Texas Septic Services
Dallas, TX
08.2020 - Current
- Manage septic construction projects for the company, engaging in completing renovations and new installation within residential and commercial properties.
- Utilizing extensive knowledge of general contracting practices to oversee employees, vendors, designer and the city regarding permits for renovations, additions and new builds.
- Order all materials for each project while overseeing the performance and initiatives of 25 employees working in the field.
- Screening, hiring and terminating employees as necessary to maintain optimal profit margins.
- Write up estimates, set project schedules, ensure optimal employee performance, interacted with customers, and resolved issues in a satisfactory manner
- Scheduling projects, comparing material pricing,
- Manage review and approve all project closeouts.
- Implement a successful scheduling process to complete most projects within a the allotted time. Prepared all estimates for each project, discussing price estimates with clients and vendors and working out all details to ensure jobs were started in a timely manner without delay.
Senior Project / Office Manager
BLACKHAWK CONSTRUCTION AND ROOFING
Dallas, TX
01.2018 - 08.2020
- Successfully managed construction projects for the company engaged in completing renovations and builds within residential properties based mainly on insurance reimbursements in addition to multiple jobs directly requested by new customers
- Utilized extensive knowledge of general contracting practices to oversee subcontractors engaged in the repair of roofs in addition to interior/exterior renovations
- Ordered all materials for each project while overseeing the performance and initiatives of 11 account managers working in the field to oversee contractors and sell new projects
- Screened, hired and terminated account managers as necessary to maintain optimal profit margins
- Perused cost estimates, set project schedules, ensured optimal subcontractor performance, interacted with insurance company representatives and customers, and resolved issues in a satisfactory manner
- Scheduled projects, compared material pricing, negotiated delivery schedules/options, and maintained quality control
- Managed project closeouts reviewed and approved all subcontractors’ invoices and account manager commissions, forwarded final invoices to insurance companies, and filed supplemental estimates as needed
- Implemented a successful scheduling process to complete most projects within a month where previously a three to six- month schedule was standard, receiving estimates from contractors and tradesmen involved in each project, discussing price estimates with insurance adjusters, and working out all details to ensure jobs were started in a timely manner without delay
- Rewrote supplements to point out issues and required work not initially approved by the insurance adjuster, in turn obtaining additional funds for customers to ensure all necessary repairs were completed and all damage covered
Project Manager
MIDWESTERN CONSTRUCTION AND ROOFING
Dallas, TX
01.2015 - 10.2017
- Provided oversight of projects of varying scope at the construction and roofing company completing jobs for residential clients as predominantly requested by insurance companies due to natural disasters and unforeseen damage
- Managed projects for eight account managers, overseeing a total of 121 projects to complete new roofs, gutters and exteriors in addition to various interior renovations
- Ordered all required materials for each project based on cost estimates and contractor schedules
- Determined work scope and costs for each project based on meticulous reviews of estimates and bids
- Interacted with vendors and subcontractors as well as customers, quickly resolving issues
- Performed quality inspections of projects after completion, reviewed and approved all subcontractor invoices and account manager commissions, and filed supplemental estimates as necessary
Associate Project Manager
CBRE
Plano, TX
11.2013 - 01.2015
- Managed an array of tasks ranging from brokerage requirements to project management for the global real estate company
- Served as the associate project manager for the Bank of America account to oversee administrative projects and support four project managers
- Interacted with various team members to oversee the management of 100+ Bank of America properties across the US
- Perused contractor estimates and pay schedules for maintenance and repairs, ensuring all documentation for project managers was complete, with the team working on an average of 40+ projects simultaneously
- Completed on-time project closeouts and invoice submittals for decommissions, renovations, and new store builds
- Interacted with general contractors to ensure proper and accurate documentation was submitted in a timely manner
- Collaborated with project managers to assist in issuing purchase orders, work authorizations and change orders, and documented all spending in proper budgetary areas while ensuring all project deadlines were met
Office / Property Manager
MERCER COMPANY
Irving, TX
09.2007 - 11.2013
- Actively recruited and hired new administrative staff and brokers at the industrial real estate brokerage company
- Engaged in property management for six commercial sites consisting of office, shopping and retail space
- Successfully oversaw all renovations, leases, contracts, and tours for potential tenants and external brokers in addition to collecting rent and effectively resolving issues
- Trained new staff on IT applications, job tasks and expectations, working with sales agents, administrative team members and maintenance personnel
- Input data for nine brokers to maintain daily records, create leases and contracts, generate RFPs, and research applicant backgrounds in addition to ensuring all revenue data was correctly posted in a timely manner
- Executed unlawful detainers and three-day notices as required, maintained building systems by overseeing maintenance staff and supervising repairs, and generated tenant CAM reconciliations in addition to preparing annual budgets
- Facilitated the showing of vacant suites, explained property rules/regulations, ensured all move-in/move-out documentation was complete, and worked with the sales team to administer renewal programs and maximize tenant retention
Education
BACHELOR OF ARTS - BILINGUAL/BICULTURAL STUDIES
University of North Texas
Denton, TXGENERAL COURSEWORK -
Collin County Community College
McKinney, TXSkills
- Project Management
- Program Management
- Facilities/Property Management
- Administrative Leadership
- Supervision Training
- Contract Negotiation
- Client Services
- Real Estate
- Construction
- Problem Solving
- Estimates/Quotes Proposals
- Relationship Building
- Scheduling
- Account Management
- Technology
- Vendor Oversight
- Communication
Certification
- Champion School of Real Estate
- GAF Roof Installation Certification
Languages
fluent, Intermediate
Early Career Summary
PROJECT COORDINATOR, Trammell Crow (acquired by CBRE), Dallas, TX
Timeline
Estimator / Office Manager
Texas Septic Services
08.2020 - Current
Senior Project / Office Manager
BLACKHAWK CONSTRUCTION AND ROOFING
01.2018 - 08.2020
Project Manager
MIDWESTERN CONSTRUCTION AND ROOFING
01.2015 - 10.2017
Associate Project Manager
CBRE
11.2013 - 01.2015
Office / Property Manager
MERCER COMPANY
09.2007 - 11.2013
BACHELOR OF ARTS - BILINGUAL/BICULTURAL STUDIES
University of North Texas
GENERAL COURSEWORK -
Collin County Community College
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