Michelle Kim
Ambler,PA
Summary
Discerning Director of Learning establishing and improving guidelines and practices to cater learning and development solutions. Implements management policies and procedures, equipping employees with useful skills and knowledge. Serves as advocate for continuous organizational and individualized learning.
Overview
18
18
years of professional experience
Work History
Bookkeeper
Bill Frusco Plumbing and Heating
Horsham, PA
12.2023 - 12.2024
- Performed account analysis as required by management.
- Posted journal entries to the general ledger system accurately and timely.
- Processed accounts payable and receivable transactions.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability.
- Ensured accuracy in all accounting entries and records.
- Generated invoices for clients and tracked payments received from customers.
- Performed month-end closing activities.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Restaurant Manager
Osaka Japanese Sushi
Dresher, PA
11.2010 - 09.2013
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Updated computer systems with new pricing and daily food specials.
- Managed accounts payable, accounts receivable and payroll.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Created detailed reports on weekly and monthly revenues and expenses.
Assistant Director of Education
Proud 7 Academy
Seoul, , South Korea
01.2007 - 10.2010
- Collaborated with managers to identify team weaknesses and created attack plans to resolve training gaps.
- Prepared and maintained personnel reports and records for officials and agencies.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Planned, directed and monitored instructional methods and content of educational and vocational programs.
- Used duality of rational and creative approaches after identifying effective instructional methods and media.
- Devised and implemented learning knowledge management strategies to bolster employee expertise.
- Conferred with parents and staff to discuss educational activities and policies.
- Established team of members to support learning and increase overall functional performance.
Education
Bachelor of Arts - Chemistry
Temple University
Philadelphia, PA08.2006
Skills
- Restaurant Operations Management
- Recruitment and Hiring
- Supervisory Skills
- Proven Sales Record
- Bilingual in Korean
- Hiring and Training
- Front of House Management
- Performance Improvement
Languages
Korean
Professional
Timeline
Bookkeeper
Bill Frusco Plumbing and Heating
12.2023 - 12.2024
Restaurant Manager
Osaka Japanese Sushi
11.2010 - 09.2013
Assistant Director of Education
Proud 7 Academy
01.2007 - 10.2010
Bachelor of Arts - Chemistry
Temple University
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