Michelle Klein
North Las Vegas,NV
Summary
Dynamic Team Lead at Clark and Walker, P.C. with a proven track record in project facilitation and regulatory compliance. Expert in training and supervising staff, enhancing productivity, and delivering exceptional client service. Adept at prioritizing tasks and problem-solving under pressure, ensuring successful outcomes in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Client Services
Law Offices of Scott M. Clark, P.C.
Las Vegas, NV
06.2024 - Current
- Scheduled Events with Clients.
- Communicated with public services to host events.
- Collaborated with clients to identify their goals and expectations from the event.
- Monitored budgeting process for each event to ensure cost efficiency.
- Assist with event setup and takedown.
- Developed event themes and concepts to ensure successful execution of events.
- Coordinated with sales and marketing teams to facilitate event sponsorships and partnerships, increasing event funding.
Team Lead
Clark and Walker, P.C.
Las Vegas, Nevada
10.2021 - Current
- Draft eviction notices
- Train and supervise new employees
- Assist with preparation of settlement agreements
- Prepare and file pleadings and motions
- Coordinate with attorney and clients to maintain calendar
- Follow-up with the clients prior to hearings
- Create and maintain relationships with Court staff, vendors and partner offices
- Accurately problem-solve on very short timelines
- Offered praise-worthy customer service to clients
- Delegated daily tasks to team members to optimize group productivity.
- Oversee daily operations in Nevada office
- File cases into Odyssey
- Attorney Assistant
Field Supervisor
Heath Consultants Incorporated
Las Vegas, NV
10.2019 - 08.2021
- Monitored timelines, set up order of operations and managed field schedules.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Supervised teams of field technicians, responding to inquiries and resolving conflicts.
- Maintained compliance dates
- Created and maintained budgets and managed spreadsheets to show profit vs loss
- Managed Las Vegas project to ensure natural gas pipeline safety of facilities
- Traveled to other cities to help projects in need
- Oversaw a crew of 30 technicians in field and responded to emergencies
- Performed field audits behind technicians to ensure quality work was performed
Part Time Manager
Maurices
Las Vegas, NV
03.2019 - 10.2019
- Promote a high energy sales environment
- A fast paced environment in which I was promoted quickly by making a lot of sales.
- I trained new staff to push Credit Cards and complete tasks efficiently
- I created a bond with customers by giving them exemplary customer service
- Worked early mornings for floor set while achieving daily sales goal
Data Entry Team Leader
Heath Consultants Incorporated
Las Vegas, NV
01.2016 - 10.2019
- Maintained records by creating monthly reports, closing terminated records and performing chart audits.
- Crated spreadsheets to audit compliance dates
- Performed work for billing to the client
- Performed audits on field work
- Assisted Southwest Gas's engineering department to correct incorrect facilities
- Worked with Southwest Gas and have access to doing data entry
- Entered work for compliance dates
- Worked on high pressure gas lines and audit dates
Pricing/Sales Associate
JCPenney Portraits
Las Vegas, NV
01.2013 - 01.2015
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- I was nominated a Warrior Leader to encourage and promote a healthy, fun working environment by creating fun days of the week
- I worked early mornings to put out new stock on the sales floor
- Outfitted mannequins to ccurrent promotions and redid store departments to promote more sales
Education
Associate of Science - Paralegal Studies
College of Southern Nevada
Las Vegas, NV01-2024
Skills
- Project facilitation and organization
- Hiring and recruitment
- Time Management Skills
- Written And Verbal Communication
- Regulatory compliance
- Project Manager
- Ability To Prioritize
Timeline
Client Services
Law Offices of Scott M. Clark, P.C.
06.2024 - Current
Team Lead
Clark and Walker, P.C.
10.2021 - Current
Field Supervisor
Heath Consultants Incorporated
10.2019 - 08.2021
Part Time Manager
Maurices
03.2019 - 10.2019
Data Entry Team Leader
Heath Consultants Incorporated
01.2016 - 10.2019
Pricing/Sales Associate
JCPenney Portraits
01.2013 - 01.2015
Associate of Science - Paralegal Studies
College of Southern Nevada
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