Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Kline

Zephyrhills,FL

Summary

Operations professional with strong track record in enhancing operational efficiency and team performance. Proven ability to implement strategic processes and foster collaborative work environment. Valued for reliability and adaptability in dynamic work settings, while leveraging critical thinking and leadership skills. Professional with strong background in operations and focus on maximizing efficiency and effectiveness. Known for driving team collaboration and adapting to changing needs. Expertise includes process optimization, strategic planning, and performance improvement. Dependable and results-driven with keen ability to motivate and support teams to achieve operational goals.

Overview

31
31
years of professional experience

Work History

Asset Protection Operations Coach

Walmart
03.2017 - Current
  • Provided coaching and mentoring to employees.
  • Trained and mentored new associates hired to fulfill various roles.
  • Fostered a positive work environment by promoting collaboration and open communication among associates.
  • Ensured compliance with regulatory requirements by conducting thorough assessments of existing policies and making recommendations for improvements when necessary.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.

Invoice Associate

Walmart
10.2000 - 02.2017
  • Provided exceptional customer service to both internal departments and external vendors, addressing inquiries professionally and efficiently.
  • Assisted in multiple store reviews across several markets to locate shrink.
  • Managed high volume of invoices, consistently meeting deadlines while maintaining accuracy and organization.
  • Reduced invoice errors with thorough data entry and verification procedures.
  • Reconciled processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.
  • Reviewed mark-up and mark-down reports to ensure accuracy of price changes to prevent shrink.
  • Teach and train new and existing associates to ensure they strive in their role.

Department Manager

Walmart
04.1996 - 10.2000
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained multiple departments daily
  • Proven ability to learn quickly and adapt to new situations.
  • Ordered and displayed seasonal and community merchandise to increase sales and customer satisfaction.

Cashier

Walmart
11.1993 - 04.1996
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and communicated community requests to leadership.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science - Computer Science

Pasco-Hernando State College
New Port Richey, FL
06.1998

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational Skills
  • Self Motivation

Timeline

Asset Protection Operations Coach

Walmart
03.2017 - Current

Invoice Associate

Walmart
10.2000 - 02.2017

Department Manager

Walmart
04.1996 - 10.2000

Cashier

Walmart
11.1993 - 04.1996

Associate of Science - Computer Science

Pasco-Hernando State College

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Michelle Kline