MICHELLE WILSON
Iron Station,NC
Summary
Detail-oriented Warehouse Operations Specialist focused on optimizing order fulfillment and enhancing productivity. Reduced fulfillment errors through effective use of RF scanners while training new employees on safety protocols. Fostered a team-oriented environment committed to quality and compliance with safety standards.
Warehouse Operations Specialist proficient in RF scanning and team leadership, with a strong ability to train new employees in safety protocols and operational efficiency. Demonstrates a commitment to quality and compliance, ensuring streamlined processes and a safe working environment.
Detail-oriented Warehouse Operations Specialist with a track record of reducing fulfillment errors and enhancing productivity through effective RF scanner usage and comprehensive training of new employees. Committed to fostering a team-oriented environment while ensuring adherence to safety protocols and quality standards.
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
1
1
Certification
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Order Picker /Learning Ambassador
Amazon Fulfillment Center
Kannapolis, NC
06.2021 - 11.2023
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Followed orders for correct items, sizes, and quantities while keeping work areas clean and organized
- Trained and managed newly hired employees about the warehouse process and safety protocols while operating the stand up forklift
- Evaluation and make report regarding the newly hired employees
- Safely and securely loaded items to prevent damage during transport
- Transported merchandise using a forklift between designated areas using a forklift
- Operated warehouse equipment and reported safety code violations to management, ensuring compliance and reducing risk of accidents
- Maintained clean areas to support productivity and uphold safety standards
Machine Operator/Administrative HR Assistant
Ocean Lord Plastic Factory
Cebu, Philippines
06.2009 - 06.2011
- Set up and operated machinery to meet quality standards for industrial production
- Monitored machines during operation to identify malfunctions and adjusted settings to ensure optimal performance
- Calibrated, tested, and adjusted machine setting or controls in preparation for production
- Operated machining equipment safely with a team of operators
- Trained and managed new employees to enhance team productivity and operational efficiency
- Processed customer payments using electronic payment systems from buyers efficiently
- Coordinated scheduling of appointments for multiple team members of appointments and meetings
- Generated and issued invoices for services rendered
Human Resources Administrator
Globe Telecom
Cebu , Philippines
01.2007 - 07.2009
- Organized and filed paper documents systematically to maintain office efficiency, sorted and delivered mail, and maintained office organization
- Delivered friendly assistance with new hires throughout the interviewing and hiring process
- Provided assistance to new hires during interviewing and hiring process to facilitate smooth onboarding
- Compiled and organized monthly, weekly, and daily logs using Microsoft Office Suite for accurate record-keeping
- Managed incoming and outgoing phone calls to ensure effective communication.
Education
Bachelor of Science - Business Administration And Management
Colorado State Univery Global
Denver, CO 08.2022 - 11.2023
Bachelor of Science - Business Administration
Salazar Institute of Technology
Cebu, Philippines 06.2002 - 01.2004
Skills
- RF scanning
- Warehouse Equipment Operation
- Shipping Coordination
- Inventory management
- Safety compliance
- Warehouse logistics
- Process optimization
- Team leadership
- Onboarding Facilitation
- Mentorship and training
- Problem solving
- Time management
- Computer Proficiency
- Organizational Skills
- Multitasking
- Dependable worker
- Customer orientation
- Attention to Detail
- Active Listening
- Communication skills
- Administrative skills
- Mentorship and training
Certification
- Basic Dressmaking, 352 hours
- Pattern Drafting and Sewing Machine Operation 1 (ISMO), 477 hours
- Bookkeeping, 117 hours
- Steno Typing, 117 hours
- Basic Computer, 58.3 hours
- Dressmaking 2, 58.5 hours
- Electronics Technology 1, 117 hours
- Dressmaking and ISMO 2, 196 hours
- Electronics Technology 2, 98 hours
- Advanced Computer, 98 hours
Timeline
Bachelor of Science - Business Administration And Management
Colorado State Univery Global
08.2022 - 11.2023
Order Picker /Learning Ambassador
Amazon Fulfillment Center
06.2021 - 11.2023
Machine Operator/Administrative HR Assistant
Ocean Lord Plastic Factory
06.2009 - 06.2011
Human Resources Administrator
Globe Telecom
01.2007 - 07.2009
Bachelor of Science - Business Administration
Salazar Institute of Technology
06.2002 - 01.2004