Michelle Knowles
Winthrop,ME
Summary
Dynamic professional with expertise in team leadership, communication, and problem-solving. Proven ability to streamline processes, enhance productivity, and foster strong working relationships. Committed to driving operational efficiency and supporting team success.
Results-oriented individual with a strong background in plant operations and team management. Recognized for exceptional attention to detail and adaptability in fast-paced environments. Aiming to leverage skills in communication and critical thinking to optimize workflow and enhance team performance.
Overview
17
17
years of professional experience
Work History
Self Employed
Wolf Den Karaoke
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Plant Utilities Person
Pike Industries
05.2014 - 05.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Managed the banking, money transactions and credit cards
- Daily reports and tickets sent to the proper corresponding person(s)
- Customer service on phone and in person.
- Member of the Safety Committee.
- Very multi-tasking: handle customers on phone & in person, operate an asphalt plant, operate scales and load trucks.
- Communications with jobsite foreman and truck drivers.
- Operated loaders, kid steers and welders.
- Daily maintenance and repairs on plants.
Plant Foreman
All States Paving
02.2012 - 11.2013
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on equipment usage and best practices.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated with project managers to align resources with project timelines and requirements.
- Conducted regular inspections of equipment to maintain operational efficiency and safety standards.
- Developed schedules to optimize workforce deployment across multiple paving projects.
- Streamlined communication between crews to ensure clear understanding of tasks and expectations.
- Managed inventory levels, ensuring availability of necessary materials for ongoing projects.
- Spearheaded process improvement projects aimed at increasing throughput while minimizing waste generation.
- Enhanced safety performance by conducting regular training sessions and enforcing strict adherence to safety protocols.
- Ensured product quality by closely monitoring production processes and rigorously adhering to industry standards.
- Increased productivity by identifying bottlenecks and implementing targeted solutions for improvement.
- Streamlined workflow with efficient scheduling, task delegation, and resource allocation.
- Maintained accurate records of production data, utilizing software tools for tracking inventory levels, equipment availability, and manpower utilization.
- Coordinated emergency response efforts during unplanned incidents, minimizing impact on personnel safety as well as plant operations.
- Reduced downtime through proactive maintenance planning and effective equipment troubleshooting.
- Developed strong relationships with suppliers, negotiating favorable terms for raw materials procurement.
- Implemented continuous improvement initiatives to optimize plant operations and increase overall output.
- Assisted in hiring qualified staff members who contributed positively towards the growth of the organization.
- Established clear communication channels among team members, facilitating seamless information flow throughout the plant floor.
- Improved plant efficiency by optimizing production processes and implementing best practices.
- Conducted root cause analysis on equipment failures, implementing corrective actions to prevent reoccurrence.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Daily Banking and credit card tallies.
- Daily reports and tickets sent to proper corresponding person(s).
- Operated loaders, skid steers and welders.
- Daily maintenance and repairs on plants.
Plant Foreman
RC & Sons Paving
04.2010 - 11.2011
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on equipment usage and best practices.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated with project managers to align resources with project timelines and requirements.
- Conducted regular inspections of equipment to maintain operational efficiency and safety standards.
- Developed schedules to optimize workforce deployment across multiple paving projects.
- Streamlined communication between crews to ensure clear understanding of tasks and expectations.
- Managed inventory levels, ensuring availability of necessary materials for ongoing projects.
- Spearheaded process improvement projects aimed at increasing throughput while minimizing waste generation.
- Ensured product quality by closely monitoring production processes and rigorously adhering to industry standards.
- Increased productivity by identifying bottlenecks and implementing targeted solutions for improvement.
- Streamlined workflow with efficient scheduling, task delegation, and resource allocation.
- Maintained accurate records of production data, utilizing software tools for tracking inventory levels, equipment availability, and manpower utilization.
- Coordinated emergency response efforts during unplanned incidents, minimizing impact on personnel safety as well as plant operations.
- Reduced downtime through proactive maintenance planning and effective equipment troubleshooting.
- Developed strong relationships with suppliers, negotiating favorable terms for raw materials procurement.
- Implemented continuous improvement initiatives to optimize plant operations and increase overall output.
- Established clear communication channels among team members, facilitating seamless information flow throughout the plant floor.
- Collaborated with cross-functional teams to troubleshoot issues and devise innovative solutions for operational challenges.
- Oversaw the installation of new equipment, ensuring timely completion within budget constraints while maintaining safe working conditions during construction phases.
- Improved plant efficiency by optimizing production processes and implementing best practices.
- Supervised ongoing daily production phases.
- Conducted root cause analysis on equipment failures, implementing corrective actions to prevent reoccurrence.
- Provided technical expertise on various aspects of plant operations making informed decisions that resulted in optimized systems functionality.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Implemented policies and standard operating procedures for continuous improvement.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Troubleshot equipment to reduce service calls and downtime.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Daily banking, credit cards and reports.
- End of month reports.
- Communications with truck drivers and jobsite foreman.
- Daily maintenance and repair on plants.
- Operated loaders, skid steers and welders.
Plant Utilities Person
Pike Industries
04.2009 - 11.2009
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Daily Reports.
- End of Month Reports.
- Nightly paperwork and tickets properly sent in nightly
- Operated loaders, skid steers and welders.
- Daily maintenance and repair on plants.
Education
No Degree - Administration of Justice
Victor Valley College
Victorville, CA01-1995
No Degree - Plant And Mine Safety
OSHA/MSHA
MaineHigh School Diploma -
LUCERNE VALLEY CHRISTIAN SCHOOL
Lucerne Valley, CA06-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
I have successfully gotten DJ/KJ jobs for myself and still continue to reach out to people and businesses to further myself. Figuring out computer programs when things go crazy.
Bringing people into places of business with my business being there. Excellent people skills in communicating and connecting with them.
I have had the wonderful opportunity to learn all kinds of skills working at the asphalt plants. From learning extreme multi-tasking to problem solving to learning new computer systems to customer service to attention to detail and to paperwork. Lots and lots of paperwork.(lol).
Languages
English
Full Professional
Timeline
Self Employed
Wolf Den Karaoke
01.2024 - Current
Plant Utilities Person
Pike Industries
05.2014 - 05.2022
Plant Foreman
All States Paving
02.2012 - 11.2013
Plant Foreman
RC & Sons Paving
04.2010 - 11.2011
Plant Utilities Person
Pike Industries
04.2009 - 11.2009
No Degree - Administration of Justice
Victor Valley College
No Degree - Plant And Mine Safety
OSHA/MSHA
High School Diploma -
LUCERNE VALLEY CHRISTIAN SCHOOL