Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Kountz

Cleveland,TN

Summary

Dedicated driver with a clean record and extensive experience at JMACK Logistics. Proven ability in optimizing delivery routes and enhancing customer satisfaction through exceptional service. Skilled in vehicle inspections and safety management, ensuring compliance with DOT regulations. Punctual and reliable, consistently meeting tight schedules while maintaining a professional demeanor.

Overview

26
26
years of professional experience

Work History

Driver

JMACK Logistics
09.2024 - Current
  • Adhered to safety protocols while operating vehicles in various conditions.
  • Maintained accurate logs of mileage, fuel use, and delivery schedules.
  • Conducted routine vehicle inspections to ensure operational readiness.
  • Assisted in loading and unloading cargo efficiently and safely.
  • Navigated routes effectively, optimizing delivery times and customer satisfaction.
  • Communicated with dispatch to confirm delivery updates and changes.
  • Provided exceptional customer service during deliveries, addressing inquiries promptly.
  • Collaborated with team members to improve logistical processes and efficiency.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Driver

Reliable Transportation
08.2024 - 08.2024

Delivered parts and tires to southern states. Worked for a month and left pay wasn’t what they tell you it will be.

Driver

Titus Trucking
02.2024 - 07.2024

Worked here from Feb to July got sick and had to take a week off due to a pallet of groceries falling on top of me due to loading badly by Peyton’s DC and was asked to get Dr note told company I had to get my check before I could be seen and they let me go.

Driver

Sun Transportation
05.2023 - 02.2024

Was otr loved it but they couldn’t work with my dr schedule and had to find local position or something that would work with my dr schedule.

Driver

Brown Logistics
08.2022 - 05.2023

Ran parts for Volkswagen in Chattanooga TN

Was hauling auto parts for another company but wanted to stay in Tennessee instead of working out of Georgia getting state taxed.

Driver,

Benore Logistics
06.2021 - 08.2022

Drive hauling auto parts to and from makers to drop yard in Georgia. Had to perform all duties required as a driver.

Driver

Tranco Logistics
09.2020 - 06.2021

Hauling auto parts for Volkswagen left due to loss of contract was given opportunity to go with Benore to continue to have a check. Company down sized

Driver

Red Classic Transportation
08.2017 - 08.2020

Ran soda and paper supplies. Got a ticket during Covid and was put on leave till it was handled couldn’t go with out a check so had to change jobs. I beat the ticket

OTR Team Truck Driver

Tranco Logistics
04.2013 - 08.2017
  • Operated and maintained tractor-trailer units, ensuring compliance with safety regulations and best practices.
  • Planned and executed efficient delivery routes to maximize productivity and minimize transit time.
  • Conducted pre-trip and post-trip vehicle inspections to ensure optimal operating conditions and compliance.
  • Communicated effectively with dispatchers to coordinate loading schedules and address route changes.
  • Did everything a driver is required to do
  • Ran team with my husband and when he got sick I ran team with my step mom.

OTR Team Truck Driver

Total Transportation Of Mississippi
01.2000 - 04.2013

Ran team with my husband was on a dedicated run from Jackson MS to Pennsylvania Monday through Friday home weekends to be with our children.

Education

Associate of Science - Criminal Justice

Bryant & Stratton College
NY
08.2022

Skills

  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Time management
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Vehicle inspection
  • Safety management
  • Vehicle inspections
  • DOT compliance
  • CDL license

Timeline

Driver

JMACK Logistics
09.2024 - Current

Driver

Reliable Transportation
08.2024 - 08.2024

Driver

Titus Trucking
02.2024 - 07.2024

Driver

Sun Transportation
05.2023 - 02.2024

Driver

Brown Logistics
08.2022 - 05.2023

Driver,

Benore Logistics
06.2021 - 08.2022

Driver

Tranco Logistics
09.2020 - 06.2021

Driver

Red Classic Transportation
08.2017 - 08.2020

OTR Team Truck Driver

Tranco Logistics
04.2013 - 08.2017

OTR Team Truck Driver

Total Transportation Of Mississippi
01.2000 - 04.2013

Associate of Science - Criminal Justice

Bryant & Stratton College
Michelle Kountz