Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Kraus

Riverdale,GA

Summary

Reliable Maintenance Worker skilled in safely operating floor polishers, moving heavy furniture and repairing ceilings. 8-year background ordering cleaning supplies, removing trash and recyclables and conducting restroom repairs. Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing and minor electrical work. Enthusiastic professional promoting an excellent attendance record and willing to assist team members in completing assigned tasks. Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. A hardworking employee with over 12- years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Skilled Construction Worker with a strong track record of success in maintenance, repair and general labor. Multitasks and works effectively in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with a superior attendance record. A maintenance team member bringing 8+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Proactive Technician who lifts 75- pounds effectively and manages job duties to meet expected deadlines. Maintenance lead offering 8-years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Worker with experience performing a variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

15
15
years of professional experience

Work History

Field Service Technician

OnSite Property Solutions
12.2020 - 04.2024
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Responded to maintenance calls and troubleshot devices.
  • Performed annual inspections on fire and security alarm systems under supervision of the Maintenance On-Site manager.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Fully installed fire alarms and various security devices.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $250,000.00.

Maintenance Technician

RAM Partners, LLC
10.2016 - 01.2020
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Implemented cost-saving measures by identifying opportunities for more efficient use of resources or alternative repair methods without sacrificing quality.
  • Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
  • Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
  • Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
  • Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.

Property Maintenance Technician

InTown Suites
11.2008 - 03.2016
  • Maintained exterior areas of properties including landscaping upkeep, snow removal during winter months, and general curb appeal enhancement.
  • Contributed to smooth turnover processes by working closely with property managers during move-ins and move-outs.
  • Kept detailed records of completed work orders, time spent on tasks, materials used, and any follow-up actions required.
  • Ensured compliance with local regulations through adherence to building codes and safety standards during repairs and installations.
  • Improved property conditions by conducting regular maintenance inspections and addressing issues promptly.
  • Maintained safe living environments for tenants by ensuring proper functioning of electrical, plumbing, and HVAC systems.
  • Managed inventory of tools, parts, and supplies to maintain efficient workflow without unnecessary delays or expenses.
  • Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.

Education

Associate of Science - Information Technology Project Management

Florida Institute of Technology-Melbourne
Melbourne, FL, United States
02.2015

High School Diploma -

Tri Cities High School
East Point, Ga, United States
06.2000

Skills

  • Safety awareness
  • Preventive and reparative maintenance
  • Project estimation and bidding
  • Hand and power tools
  • Equipment installation
  • Problem solving ability
  • New construction and renovation
  • Plumbing
  • Residential construction
  • Commercial construction
  • Landscaping
  • Service-oriented mindset
  • Drywalling
  • Roofing
  • Carpentry
  • Organized nature
  • Preventative maintenance
  • Electrical installation and repair
  • Troubleshooting skills
  • Safety and compliance

Timeline

Field Service Technician

OnSite Property Solutions
12.2020 - 04.2024

Maintenance Technician

RAM Partners, LLC
10.2016 - 01.2020

Property Maintenance Technician

InTown Suites
11.2008 - 03.2016

Associate of Science - Information Technology Project Management

Florida Institute of Technology-Melbourne

High School Diploma -

Tri Cities High School
Michelle Kraus