Michelle Kraynack Faux

Licensed Mental Health Counselor with 15+ years of experience in patient care, care coordination, and insurance utilization management. Extensive experience collaborating with healthcare providers and insurance companies to evaluate authorization requests, coordinate treatment across the continuum of care, and ensure appropriate access to services. Skilled in-patient advocacy, benefits navigation, clinical case management, and multidisciplinary care coordination. Known for delivering compassionate, patient-centered support while resolving complex coverage and treatment access issues.

• SPACE (Supportive Parenting for Anxious Childhood Emotions) Therapy, Eli Lebowitz / Yale Child Study Center, 04/25
• Integrating Solution-Focused Therapy into Clinical Practice, Boston Children’s Hospital, 04/21
• Solution-Focused Brief Treatment, Solutions, Sudbury, MA, 04/11
• Trauma Training (play therapy), Justice Resource Institute, 04/07
• HIPAA annual training, Pediatric Physician’s Organization / Boston Children’s Hospital, Ongoing
• Monthly clinical trainings, Pediatric Physician’s Organization / Boston Children’s Hospital, Ongoing
• Maintain LMHC licensure, 30 CEUs completed regularly (Boston Children’s Hospital trainings)

• Hole In the Wall Gang, Volunteer Summer Camp Counselor for campers with HIV, Summer 2008
• Hole In the Wall Gang, Volunteer Summer Camp Counselor for Sibling Campers, One week Summer 2009
• Alliance of Therapy Dogs, Membership and Therapy Dog Certification, 04/28/25
• Alliance of Therapy Dogs, Volunteer visits with therapy dog, in homes, schools, nursing homes.
• Post Road Pediatrics, Volunteer therapy dog, for Needle Phobia and therapy sessions