Assisted the Executive Manager in managing 10+ client accounts for retail stores, overseeing order processing, addressing inquiries, and following up to drive sales growth.
Managed order documentation, inventory, and shipping logistics, ensuring effective communication between sales, production, and shipping teams.
Utilized Excel to track and organize client orders, including product details, quantities, pricing, and delivery dates for efficient fulfillment.
Coordinated the preparation and distribution of product samples, ensuring accurate representation and timely delivery.
Attended regular meetings with large accounts to discuss orders, address concerns, and plan for future purchases, enhancing client satisfaction.
Built and maintained strong customer relationships through effective communication and quick response, driving long-term loyalty and expanding the client base.
Senior Line Sheet Coordinator
Republic Clothing Group
09.2020 - 06.2022
Led design and production of line sheets for 17 fashion labels, ensuring accurate product details, images, pricing, and availability aligned with brand standards.
Managed planning, development, and release of seasonal product catalogs, both physical and digital, for timely distribution to sales teams.
Coordinated with production teams to maintain up-to-date inventory and product details, ensuring line sheets reflected accurate stock levels.
Provided guidance to junior coordinators, supporting skill development in line sheet preparation and product management.
Concierge
A.J Clark Property Management
09.2017 - 08.2020
Managed concierge services for an 86-unit residential building and 8 commercial spaces, ensuring efficient day-to-day property operations.
Addressed guest and resident concerns, providing timely solutions with professionalism and empathy.
Coordinated package and delivery handling, ensuring secure storage and efficient pick-up arrangements.
Acted as a liaison between residents and building management to resolve service-related requests quickly.
Maintained detailed records of resident requests and service issues to support ongoing property management.
Education
Associate of Arts -
Borough of Manhattan Community College
New York, NY
06.2014
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Retail sales and customer service expertise
Strong verbal and written communication skills
Critical thinking and problem-solving abilities
Attention to detail and professionalism
Teamwork and interpersonal skills
Timeline
Executive Sales Assistant
Republic Clothing Group
06.2022 - 10.2023
Senior Line Sheet Coordinator
Republic Clothing Group
09.2020 - 06.2022
Concierge
A.J Clark Property Management
09.2017 - 08.2020
Associate of Arts -
Borough of Manhattan Community College
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