Michelle Laboy
Marlboro,NJ
Summary
Experienced Human Resources Vice President with over 20 years of progressive leadership in developing and executing human resources strategies that drive organizational success. Proven track record in labor negotiations, employee development, performance management, and HR operations. Adept at fostering a positive work culture and building strong teams through effective communication and strategic initiatives. Skilled in navigating complex HR challenges, compliance issues, and labor relations while maintaining a focus on business objectives and growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President of Human Resources
Hotel Organization
04.2016 - Current
- Developed key metrics to measure the success of HR initiatives, allowing for continuous improvement efforts based on tangible results.
- Managed complex labor relations issues by collaborating with legal counsel, mitigating risk and maintaining positive working relationships.
- Managed the successful integration of acquired companies into existing HR structures, minimizing disruption during periods of rapid growth or change.
- Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.
- Negotiate contract renewals for several hotels in Boston and Rhode Island.
- Provide guidance to HR teams on employment and union matters.
- Mentored and developed HR professionals on the team, creating a pipeline of future leaders for the organization.
- Developed effective change management strategies to guide employees through periods of organizational transformation while minimizing disruptions to daily operations.
- Increased employee engagement with regular communication and feedback channels, promoting transparency and collaboration across departments.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Regional VP of Human Resources
Same Company
06.2010 - 03.2016
- Streamlined recruitment processes for improved efficiency and reduced time-to-fill rates.
- Partnered with finance department to accurately forecast headcount needs as part of annual budgeting process.
- Developed comprehensive onboarding programs to ensure new hires'' successful integration into the company culture.
- Served as the key point of contact for labor relations, representing the company in collective bargaining negotiations and union matters.
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Managed compliance with employment laws and regulations, minimizing potential legal risks associated with HR practices.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
- Launched employee engagement surveys and implemented action plans based on feedback, leading to increased job satisfaction scores.
- Collaborated with senior leadership to develop succession planning strategies for key roles within the organization.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Educated employees on company policy and kept employee handbook current.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Processed employee claims involving performance issues and harassment.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Met with employees annually for progress reviews and performance assessments.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Instructed senior leaders on appropriate employee corrective steps.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Director
Same Company
04.2008 - 07.2010
- Processed employee claims involving performance issues and harassment.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Meet with union representatives to resolve grievances.
- Participate in mediation and arbitration hearings.
- Recruit and hire new employees.
- Provide hotel training on development and compliance.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Oversaw workers' compensation program for employees injured on job.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Led successful labor relations negotiations, maintaining positive relationships between management and union representatives.
- Conducted hotel town hall meetings to convey updates.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Educated employees on company policy and kept employee handbook current.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Oversight of employee engagement process to include review of results and design of action plans.
Director of Human Resources
Radisson Martinique Broadway
03.2007 - 04.2008
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Directed hiring and onboarding programs for new employees.
- Educated employees on company policy and kept employee handbook current.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Instructed senior leaders on appropriate employee corrective steps.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Facilitated on training, including brand training.
- Facilitated meetings with union representatives to resolve grievances.
Human Resources Director
Omni Hotels & Resorts
09.2003 - 02.2007
- Maintained human resources regulatory compliance with local, state and federal laws.
- Facilitated all required training for associates.
- Provided support and guidance to all department managers and line level associates.
- Facilitated all town hall meetings.
- Responsible for all recruitment needs.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
- Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Oversaw workers' compensation program for employees injured on job.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Conducted company town hall meetings to convey updates.
- Planned and executed all employee relation celebrations.
- Directed hiring and onboarding programs for new employees.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Distributed employee engagement surveys to identify areas of improvement. Reviewed and champion action for change.
Education
MSILR, Labor And Industrial Relations - Labor Relations, HR Managment
Baruch College of The City University of New York
New York, NYBachelor of Science - Criminal Justice
John Jay College
New York, NYSkills
- Negotiations
- Investigations
- Labor Relations
- Leadership Development
- Internal Communications
- Contract Negotiation
Certification
SHRM=PHR
SHRM-PHR
Professional Human Resources Certificate
Timeline
Vice President of Human Resources
Hotel Organization
04.2016 - Current
Regional VP of Human Resources
Same Company
06.2010 - 03.2016
Human Resources Director
Same Company
04.2008 - 07.2010
Director of Human Resources
Radisson Martinique Broadway
03.2007 - 04.2008
Human Resources Director
Omni Hotels & Resorts
09.2003 - 02.2007
MSILR, Labor And Industrial Relations - Labor Relations, HR Managment
Baruch College of The City University of New York
Bachelor of Science - Criminal Justice
John Jay College