Hi, I’m
Michelle Lahaderne
Mission Viejo ,CA
Summary
To secure an Executive Director position in a Residential Care Facility for the Elderly where I can support residents through a customer-focused, resident centered philosophy, drive financial success, and exceed industry standards while fostering continuous development among team members.
Overview
18
years of professional experience
2
Certification
Work History
Episcopal Communities and Services
Associate Executive Director/Director of Human Resources
01.2022 - Current
Job overview
- Responsible for planning, directing, and managing the overall operations of RCFE facility under the direction of the Executive Director.
- Responsible for the daily operational management of the organization in compliance with policies and procedures, federal, state, and local health.
- Maintain the financial viability of the organization, through occupancy and quality services.
- Developed a core value culture.
- Identification of organizational goals and meeting operational targets.
- Raised occupancy from 78% to 96%.
- Growth and development management of team members.
- Sales supervision.
- Operation of a large 155 IL, 22 AL and 10 DM building.
- Responsible for licensing surveys.
- Risk Management Officer.
- Financial management of $15,000,00 annual budget.
Episcopal Communities and Services
Director of Human Resources
01.2015 - 01.2022
Job overview
- Spearhead full spectrum HR operations for a workforce of 200+ employees, develop policies, initiatives, and programs to attract and retain top-quality team members and propel the achievement of short- and long-term organizational objectives.
- Audit for compliance in state and federal law; broad knowledge of employee workplace investigations, ADA and FMLA law.
- Experienced with employee lifecycles including accommodations.
- Demonstrated experience leading cross-functional teams in the successful completion of multiple projects, achieving key milestones and objectives.
- Experienced in working with high priority demands and tight deadlines.
- Comprehensive training & development program leading to increased morale and retention rates.
- Trained and implemented a new performance evaluation system.
- Executing effective HR initiatives and implementing change management.
- Expertise in multiple HRIS systems including Kronos, Paylocity, AOD, Procurement Partners, Vena and B of A Works.
- Objectively and with sensitivity deal with confidential situations.
- Strong written and verbal communications.
- Ability to speak and develop positive relationships with peers, cross-functional teams, and senior business leaders.
- Successfully managed complex employee relations issues, ensuring fair and consistent application of company policies and procedures.
DuMolin Community Living
Human Resources Manager
01.2007 - 01.2014
Job overview
- Direct responsibility for devising recruitment policies, administration of payroll and benefits, organizational training, personnel performance.
- Worked closely with the executive leadership team to establish and implement comprehensive workforce strategies to support the company’s business objectives, spanning workforce planning, talent management, employee productivity and engagement.
- Devised effective staffing and recruitment strategies.
- Developed comprehensive orientation.
- Lead investigations to resolve employee relations issues.
- Promoted a cooperative and harmonious work environment to facilitate positive employee morale and improve productivity.
- Represented the organization and personnel-related hearings during court proceedings.
- Successfully managed payroll processes, ensuring accuracy and compliance with relevant regulations.
Education
Bachelor of Arts from Sociology
Skills
- Create and Implement Companywide Strategies for Driving Success
- HR Policies & Program Development
- Drive Organizational Change
- Outstanding Customer Service
- Performance Management
- Process Improvement
- Risk Evaluation & Mitigation
- State/Federal Compliance Management
- Financial Management
- Team Development
Certification
- Senior Certified Professional HR Certification
- RCFE Administrator Certified
Affiliations
- Society for Human Resource Management, SHRM
- Professionals in Human Resources Association, PIHRA
- Caring Communities Member
Timeline
Associate Executive Director/Director of Human Resources
Episcopal Communities and Services
01.2022 - Current
Director of Human Resources
Episcopal Communities and Services
01.2015 - 01.2022
Human Resources Manager
DuMolin Community Living
01.2007 - 01.2014
Bachelor of Arts from Sociology
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