Michelle Langston
Harvey,IL
Summary
Professional, customer service oriented and able to multi task in a active environment while engaging with other employees. I'm able to work well with all age groups and understand needs and necessities. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
10.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 25 pounds
- Consistently lifted materials weighing as much as 25 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Entered quantity received against purchase order in computer system.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Operated box or straight trucks and cargo vans.
- Loaded, unloaded, and moved material to and from storage and production areas.
Associate Lunchroom Manager
Chicago Public Schools
11.2015 - 10.2020
- Manage operation of elementary school lunchroom in compliance with departmental guidelines and perform related duties as required
- Responsible for supervising lunchroom personnel (Lunchroom Attendant, Porter, Cook I, II and III) and participating in preparation of variety of food items in accordance with acceptable practices established by
- Nutrition Support Services and designated food services management company
- Monitoring, supervising and participating in cleaning and sanitation of lunchroom facilities and equipment daily, monthly and as needed; coaching and training new employees in specific duties, policies and procedures.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines and a fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
Cook/Prep Cook/Dishwasher
Healthcare Services Group
11.2014 - 11.2015
- Prepare and serve food including texture modified and therapeutic diets according to facility menu
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Followed supervisor instructions to complete tasks on time.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Prepare food in accordance with current applicable federal, state, and local standards, guidelines and regulations, in line with our established policies and procedures and, as may be directed by Dining Services Director or Chef, to ensure that quality food service is provided at all times
- Assist in assuring proper receiving, storage, preparation, serving, sanitation, and cleaning procedures are followed
- Assist dietary aides as necessary, and, directs other employees with approval and in absence of Dining Services Director.
Driver/Customer Service
SCR Medical Transportation
05.2013 - 03.2014
- Provide door-to-door transportation for passengers using SCR issued vehicle
- Pick up passengers in response to radio or telephone relayed request for service
- Complice with local traffic regulations
- Evaluates and maintains proper speeds and distances based on road conditions and traffic conditions
- Complete Pre-trip and Post-trip inspections
- Maintain knowledge of proper methods to load and unload, distribute and secure passengers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
School Bus Driver
Sunrise Transportation, LLC
09.2010 - 10.2012
- Drive school bus and transport students in safe and courteous
- Greet students, ensure on- time schedule and maintain safe environment manner
- Notify dispatch of any incidents, accidents, mechanical concerns
- Other duties as required.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained IL driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, IL and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Drove bus along assigned route, picking up students.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Education
Culinary Arts - Culinary Arts
Le Cordon Bleu College of Culinary Art
Chicago, IL02.2014
Skills
- Kitchen management
- Customer service
- Microsoft word/excel/spreadsheet
- Pre k- HS child
- Transportation services
- Seniors with disabilities
- New hire training
- Ramp service
Timeline
Warehouse Associate
Amazon
10.2020 - Current
Associate Lunchroom Manager
Chicago Public Schools
11.2015 - 10.2020
Cook/Prep Cook/Dishwasher
Healthcare Services Group
11.2014 - 11.2015
Driver/Customer Service
SCR Medical Transportation
05.2013 - 03.2014
School Bus Driver
Sunrise Transportation, LLC
09.2010 - 10.2012
Culinary Arts - Culinary Arts
Le Cordon Bleu College of Culinary Art