Michelle LaTour

Dynamic professional with expertise in customer engagement and problem-solving, honed as a Customer Services Representative at Fry's Marketplace. Successfully enhanced customer satisfaction by resolving complaints and providing informed recommendations. Skilled in detail-oriented data management and optimizing logistics, ensuring efficient operations and compliance. Proven ability to foster loyalty and streamline processes, achieving a 20% improvement in customer retention.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.