Michelle Lawrence
Seattle,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Technician Lead
University of Washington Medical Center-Harborview
08.2022 - Current
- Improved patient care by providing timely and accurate diagnostic information to healthcare providers.
- Developed strong working relationships with colleagues, fostering a positive team atmosphere that promoted collaboration and efficiency.
- Demonstrated adaptability during busy periods or staff shortages, ensuring that critical work was completed on time and with the highest level of quality.
- Enhanced laboratory efficiency by streamlining specimen processing and data entry procedures.
- Maintained a safe work environment by adhering to strict safety protocols and guidelines in the lab.
- Trained new laboratory technicians, ensuring consistent adherence to best practices and standard operating procedures.
- Reduced turnaround time for critical tests by optimizing laboratory workflows and processes.
Clinical Laboratory Technician
University Of Washington Medical Center-Harborview
07.2018 - 08.2022
- Prioritized incoming specimens based upon clinical urgency and specimen type.
- Monitored incoming specimen requisitions and patient labels to ensure accuracy.
- Resolved specimen and order-related problems.
- Responded to telephone lab inquiries from hospital staff and providers.
- Processed and prepared specimens for transport or testing.
Lead Phlebotomy Technician
University of Washington Medical Center-Harborview
06.2015 - 07.2018
- Reduced outpatient wait times by prioritizing urgent cases and managing appointment schedules accordingly.
- Increased overall patient satisfaction with compassionate care, attentively addressing concerns and answering questions as needed.
- Mentored junior phlebotomy technicians on effective blood draw techniques and best practices, elevating overall team performance.
- Participated in regular department meetings to discuss process improvements, share learnings, and stay informed about organizational updates.
- Efficiently managed high-volume patient load during busy periods while maintaining accuracy in blood draws and documentation processes.
Phlebotomy Technician
University of Washington Medical Center-Harborview
07.2011 - 06.2015
- Collected blood samples from patients of all ages in both inpatient and outpatient settings.
- Organized daily inpatient blood draw collection orders by floor and priority.
- Assisted with new personnel orientation and training.
- Utilized laboratory information systems, including Sunquest and EPIC to retrieve blood and urine collection orders.
Education
Science Degree Prerequisites - Various Courses
Renton Technical College
Renton, WAPhlebotomy Program
Seattle Vocational Institute
Seattle, WASkills
- Sample Preparation
- Specimen Handling
- Lab Equipment Operation
- Lab Information Systems
- Teamwork and Collaboration
- Excellent Communication
- Specimen Collection
- Phlebotomy
- Staff Training
- Patient Relations
- Problem-solving abilities
- Task Prioritization
Certification
Washington State MA-Phlebotomist Certification, Active
Timeline
Clinical Laboratory Technician Lead
University of Washington Medical Center-Harborview
08.2022 - Current
Clinical Laboratory Technician
University Of Washington Medical Center-Harborview
07.2018 - 08.2022
Lead Phlebotomy Technician
University of Washington Medical Center-Harborview
06.2015 - 07.2018
Phlebotomy Technician
University of Washington Medical Center-Harborview
07.2011 - 06.2015
Washington State MA-Phlebotomist Certification, Active
Science Degree Prerequisites - Various Courses
Renton Technical College
Phlebotomy Program
Seattle Vocational Institute
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