Serves as a member of the Identity and Access Management Team, working within the provisioning and termination of account access for all Quest Diagnostics employees, while also managing multifactor authentication and key encryption processes.
Acts as a full-stack developer for the team with a primary emphasis on security following strict security practices and change processes.
Engages in the daily development and enhancement of web and mobile applications to improve their functionality, features, and user experience.
Streamlined the company password reset process and reduce IT password reset tickets by approximately 50%.
Convenes with stakeholders to discuss and devise solutions to internal requests and challenges within the organization.
Tracks and remediates all vulnerabilities across over 30 identity and access management servers.
Conducts security reviews and testing for Identity and Access Management projects.
Interactive Media Developer
Miami University
06.2018 - 12.2021
Developed and maintained the websites for Project Dragonfly.
Contributed to feature developments and updates to Project Dragonfly’s Client Relationship Management (CRM).
Created innovative solutions as part of the recruitment, administrative, and technology teams.
Explored new branding directions and improved the overall feel of online content.
Assisted with issues related to the Dragonfly Workshops Collaborative Web Platform.
Enhanced work processes by addressing technical challenges.
Produced content for Project Dragonfly’s social media and websites.
Designed and produced physical promotional materials.
Resolved day-to-day technical problems in an office environment.
Education
Master of Arts - Instructional Design and Technology
Miami University
Oxford, Ohio
05.2020
Bachelor of Arts - Business Administration with a Concentration in Computer Information Systems
Lindsey Wilson College
Columbia, Kentucky
05.2018
Skills
Vulnerability assessment
Identity and Access management
Mobile device security
Threat intelligence analysis
Key Vault Management
Version Control
Client Relationship Management (CRM)
Object Oriented Programming (OOP)
Software Development
Mobile Application Development
Microsoft Office Suite
Instructional Design
Timeline
Senior IT Security Specialist
Quest Diagnostics
12.2021 - Current
Interactive Media Developer
Miami University
06.2018 - 12.2021
Bachelor of Arts - Business Administration with a Concentration in Computer Information Systems
Lindsey Wilson College
Master of Arts - Instructional Design and Technology