Michelle Lawson
Amherst,United States
Summary
Confident Clinical Documentation Specialist facilitating positive changes to documentation through close collaboration with healthcare providers. Analysis-oriented professional with exemplary technological savviness, judgment and critical thinking skills. Consistently finding ways to improve workflows and processes that save time and money.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Data Analyst
Paradigm
Remote
03.2020 - Current
- Influenced care outcomes by implementing improvements and optimizing health information technology.
- Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions.
- Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
- Researched and validated clinical data.
- Analyzed electronic health records to identify areas for care improvement and cost reduction, increasing profit margin by 10%
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Questioned physicians regarding missing or unclear health record documentation and requested further information for clarification purposes.
- Carefully reviewed patient files for clarity on diseases, diagnoses and procedures to determine quality of care.
- Maintained strong knowledge of medical terminology, diseases and conditions and procedures.
- Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
- Processed records quickly to avoid delays and keep workflows running smoothly.
- Completed EHR audit quality maintenance procedures, processed chart requests, facilitated chart purges and organized medical record copy requests.
- Processed records efficiently and oversaw timely project completion.
- Audited and reviewed patient information via EMR management to verify accuracy and completeness.
Quality Assurance Documentation Specialist
Educational Testing Services, ETS
Princeton, NJ
03.2012 - 08.2019
- Collaborated with quality assurance team to comply with regulatory requirements.
- Identified audit parameters to comply with quality standards.
- Assessed impact of emerging technology and system upgrades on workflow.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Created and maintained user accounts and properly routed documents for approval and training.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Remained informed on current regulations, especially concerning research industry and document creation.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Managed training courses, setup and maintenance for document control systems.
- Transmitted documents, organized revisions and tracked changes.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Education
Bachelor of Science - Health Information Management
Rasmussen University
Elgin, MN12.2019
Skills
- Metrics analysis
- Workflow processes
- Patient care delivery
- Information systems improvements
- Quality assurance
- Analytical and Critical Thinking
- Organization and Time Management
- Attention to Detail
- MS Office
- Clinical documentation management
- Medical terminology
- Documentation compliance
Affiliations
American Health Information Management Association (AHIMA), Professional Membership
Certification
- Registered Health Information Technician (RHIT) Certification - 2023
- Clinical Coding Associate (CCA) Certification - 2019
Timeline
Clinical Data Analyst
Paradigm
03.2020 - Current
Quality Assurance Documentation Specialist
Educational Testing Services, ETS
03.2012 - 08.2019
Bachelor of Science - Health Information Management
Rasmussen University