Michelle L. Dewey
Oceanside
Summary
Results-driven administrative support professional with 10 years in kitchen and event operations. Managed staff, oversaw inventory, and delivered quality food service for diverse events. Strong multitasking and customer service skills enhance operational efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Rec Attendant
ITT Camp Pendleton
Camp Pendleton
09.2025 - Current
- Fostered friendly atmosphere for incoming customers to enhance their experience.
- Answered phones and processed customer orders, ensuring timely service.
- Processed customer transactions and created tickets using point-of-sale systems.
- Took orders and processed transactions using RecTrac, generating tickets in MTP and Legoland website.
- Sent ticket confirmations and information via email to customers.
- Supported ticket inventory processes to ensure availability at both sites.
Food and Beverage Manager
Windmill Canyon and PUB 1795
Camp Pendleton
12.2023 - 08.2025
- Entered invoices for US Foods, Crest, Budweiser, and RNDC into Yellow Dog weekly, ensuring accurate inventory management.
- Conducted inventory for Windmill Canyon and PUB 1795, entering data into Yellow Dog inventory program for streamlined tracking.
- Coordinated and scheduled events at Windmill Canyon venue, facilitating smooth operations and guest satisfaction.
- Work hand in hand with the golf side, to help ensure that tournaments were executed in a timely fashion, with all the food, going out on time.
Event Chef, Kitchen Lead, Supervisor
Windmill Canyon
Camp Pendleton
10.2021 - 12.2023
- Cook a variety of menu items for events, ranging from Weddings to Golf Tournaments to Receptions, for entities like the ASYMCA and A Million Thanks.
- Oversaw team of 5, ensuring adherence to schedules and smooth event execution.
- Managed time effectively to meet objectives and ensure timely service during events.
- Conducted monthly inventory counts for restaurant and PUB 1795, maintaining accurate stock levels.
- Ability to open and close the restaurant with monies, safe, placing change orders and receiving.
Wait Staff/Cook
Windmill Canyon
Camp Pendleton
02.2013 - 10.2021
- Prepared and cooked breakfast and lunch for customers, ensuring quality and timely service.
- Managed front line operations, processed transactions at register, and served non-alcoholic and alcoholic beverages.
- Prep food for the next day, open and close the kitchen.
- Filled in for coworkers during unexpected absences, maintaining consistent service levels and team coverage.
Education
High School - GE
John F Kennedy High School
01-1990
Skills
- Customer service
- Guest interactions
- Activity coordination
- Activity planning
- Food service management
- Menu planning
- Admission handling
- Health and safety
- Business operations
- Calendar coordination
- Schedule creation
- Travel booking
- Ticketing
- Digital documentation
- Record keeping
- Professional phone answering
- Email communication
- Professional email communication
- Basic phone systems
- Multi-line phone system
- Basic cash management
- Resource management
- Scheduling flexibility
- Team player attitude
- Patience and tact
- Client confidentiality
- Guest interactions
Timeline
Rec Attendant
ITT Camp Pendleton
09.2025 - Current
Food and Beverage Manager
Windmill Canyon and PUB 1795
12.2023 - 08.2025
Event Chef, Kitchen Lead, Supervisor
Windmill Canyon
10.2021 - 12.2023
Wait Staff/Cook
Windmill Canyon
02.2013 - 10.2021
High School - GE
John F Kennedy High School