Michelle LeBlanc
Wichita,KS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Perfect Plate Garvey Center
03.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Front Office Assistant
United Methodist Open Door Food Bank
03.2021 - 01.2022
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Reviewed and updated customer information in database for accuracy.
Education
Associate of Arts - Medical Billing And Coding
Butler County Community College
El Dorado, KS01.2017
Bachelor of Science - Nursing
Wichita State University
Wichita, KS01.1994
Skills
Critical Thinking
Complex Problem Solving
Judgement and Decision-making
Time Management
Computer literate
Active listening
Flexible and organized
Reliable
Timeline
Restaurant Manager
Perfect Plate Garvey Center
03.2022 - Current
Front Office Assistant
United Methodist Open Door Food Bank
03.2021 - 01.2022
Associate of Arts - Medical Billing And Coding
Butler County Community College
Bachelor of Science - Nursing
Wichita State University
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