Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Lecy

Spokane,WA

Summary

Professional with experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

24
24
years of professional experience

Work History

Billing Specialist

Oxarc
03.2010 - 03.2025
  • Posted daily, an average of 300 ACH payments, by checks, and credit card transactions to customers accounts.
  • Assisted in month-end closing procedures, ensuring accurate financial reporting.
  • Provided back up assistance to receptionist. During early morning hours, lunch breaks and high call volume times.

Accounts Receivable Clerk

Dorian Studio
04.2004 - 01.2010
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Posted customer payments.
  • Reviewed accounts on monthly basis to assess aging.

Front Desk Receptionist

Billy Young Mitsubishi
09.2001 - 04.2004
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Accepted payments from clients at check out. Resolved billing discrepancies promptly.

Education

High School Diploma -

West Valley High School
Spokane Wa
06.1991

Skills

  • Focused listening
  • Personal accountability
  • Willingness to learn
  • Team oriented

Timeline

Billing Specialist

Oxarc
03.2010 - 03.2025

Accounts Receivable Clerk

Dorian Studio
04.2004 - 01.2010

Front Desk Receptionist

Billy Young Mitsubishi
09.2001 - 04.2004

High School Diploma -

West Valley High School

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