Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Leder

Decatur,AL

Summary

A highly dedicated and responsible professional with a broad-based expertise in human resources, training, customer service, administrative support, and medical transcription with the ability to collaborate with multiple levels of an organization to align goals and achieve common objectives. I am focused and a reliable team player who approaches each new challenge with a commitment to excellence and securing the long-term success of an organization.

Overview

11
11
years of professional experience

Work History

HR Generalist

Tenneco
08.2024 - Current
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
  • Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
  • Supported company growth by leading successful recruitment and hiring campaigns.
  • Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
  • Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Assisted with writing job postings and job descriptions for boards.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Learning Manager

Tyson
01.2023 - 08.2024
  • Demonstrated adaptability by quickly pivoting learning strategies in response to changing business needs or market conditions.
  • Implemented an effective mentoring program, matching experienced employees with new hires to provide guidance and support during their initial months at the company.
  • Cultivated a positive learning environment that fostered collaboration, active participation, and open exchange of ideas among employees at all levels of the organization.
  • Collaborated with department heads to identify skill gaps and develop targeted learning initiatives for maximum impact.
  • Evaluated current learning materials and resources for effectiveness, making necessary improvements to optimize the learning experience.
  • Facilitated open communication between management and employees by conducting regular workshops on leadership development and conflict resolution techniques.
  • Championed the use of data-driven decision-making within the learning department by consistently analyzing training metrics to inform improvements in content and delivery methods.
  • Promoted a culture of continuous improvement through ongoing evaluation of company-wide training needs analysis processes.
  • Consistently tracked employee progress, providing constructive feedback and offering additional assistance when needed.
  • Maximized employee retention through engaging professional development courses that encouraged continuous growth and advancement within the organization.
  • Streamlined the onboarding process by creating interactive orientation materials that efficiently familiarized new hires with company culture and expectations.
  • Managed a diverse team of trainers, ensuring consistent delivery of high-quality instruction across all departments.
  • Conducted regular evaluations of training effectiveness through surveys, assessments, and feedback sessions, adjusting content as needed to maintain relevance.
  • Managed new employee orientation training process for more than 100 employees each year.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Reviewed and edited all training materials for accuracy and company policy compliance.

Training Specialist

Tyson Foods
07.2019 - 01.2023
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
  • Developed training handbooks, computer tutorials and reference materials.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
  • Streamlined onboarding process for new hires, resulting in reduced time to productivity.
  • Established a mentorship program to facilitate knowledge sharing between experienced employees and new hires, enhancing overall team performance.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.
  • Boosted overall workplace efficiency by introducing cross-training initiatives that increased employees'' versatility in performing various tasks.
  • Increased employee retention through engaging and relevant training sessions tailored to individual needs.
  • Collaborated with department managers to identify skill gaps and develop targeted training interventions.
  • Documented participation and evaluated learning for each participant.
  • Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Provided coaching and mentoring to employees.
  • Facilitated virtual, in-person and blended learning sessions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Developed and implemented successful onboarding program.
  • Developed job-specific competencies and performance standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.

HR Specialist

Keystone Foods
03.2019 - 07.2019
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Enhanced internal communication strategies, resulting in improved information flow across departments.
  • Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
  • Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
  • Assisted with writing job postings and job descriptions for boards.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Developed and monitored employee recognition programs.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

HR Assistant II

Keystone Foods
09.2016 - 03.2019
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Supported coordination of benefits open enrollment activities and process.
  • Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
  • Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Organized new employee orientation schedules for new hires.
  • Updated and maintained employee attendance records.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Participated in recruitment and selection process for new hires.
  • Created job descriptions on boards for vacant jobs.
  • Developed and maintained HR policies and procedures.

Human Resources Assistant I

Keystone Foods
08.2015 - 09.2016
  • Implement and manage Tyson’s core four programs, Management Onboarding, New Hire Orientation, On the Job Training and New Hire Onboarding
  • Work with all levels of management to ensure all team members complete required training
  • Supervise the training team – 1 orientation trainer and 3 floor trainers
  • Maintain time and attendance for weekly orientation – class size varies
  • Maintain and approve weekly payroll hours for orientation class, the training team, and the Human Resources department
  • Implement and maintain all new training programs initiated by Tyson corporate
  • Weekly training reports on areas of retention both annualized and probationary
  • Weekly KPI reports on areas of retention, turnover, staffing, etc
  • Serve on the Food Safety Quality Assurance Foreign Material Task Force and the Plant Safety Council
  • Plan and execute monthly team member recognition celebrations
  • Order and deliver team member of the month paraphernalia
  • Create and maintain qualification standards for all hourly general labor production positions
  • Schedule the weekly Orientation, and presenters for orientation
  • Schedule and prepare meals for the weekly Orientation
  • Upload training documentation to team member files in Workday
  • Maintain various Human Resource systems with team member information
  • Interview potential team member and coordinating all new hire activities, i.e., post offer health assessment, orientation, new hire team member placement
  • Enter new team member information into various systems, i.e., HRIS, payroll, attendance
  • Responsible for team member employee relations / discipline
  • Responsible for completing monthly I-9 audits
  • Process weekly staffing information and update the HR Manager on weekly staffing numbers and key performance indicator results
  • Assist in HR investigations
  • Maintain multiple turnover spreadsheets, track turnover trends, and update HR Manager with the pertinent information
  • Responsible for posting and awarding rated positions and maintaining the corresponding spreadsheet as dictated by CBA
  • Maintain and distribute the OFCCP applicant spreadsheet monthly
  • Involved with investigations regarding team member disputes, complaints, and discipline
  • Schedule hourly team member vacations and maintain corresponding spreadsheet
  • Process all team member union dues when initiated, at wage step progression and when moved into bid jobs
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

HR Clerk

Manpower
04.2015 - 08.2015
  • Responsible for maintaining employee attendance spreadsheets, creating employee badges, data entry into various systems, and performing general office functions

Customer Service Representative

H& R Block
12.2014 - 04.2015
  • Greeted clients and checked clients into appointment manager system
  • Scheduled clients in appointment manager utilizing the “best match” systems
  • Collected fees and reconciled cash drawer upon opening and closing

Administrative Assistant

GenQuest, Inc.
09.2013 - 09.2014
  • Administrative and office support for multiple supervisors
  • Created and distributed correspondence, fielded phone calls and received visitors, managed multiple calendars
  • Created and prepared reports, documents, and spreadsheets
  • Prepared and distributed work authorizations for the Los Alamos National Laboratory
  • Assisted in procurement management
  • Maintained and scheduled government vehicles
  • Scheduled travel created travel authorizations and processed travel vouchers
  • Distributed daily mail and prepared outgoing correspondence and international packages

Education

Bachelor of Science - Management in Human Resources

Bellevue University
Bellevue, NE
12.2024

Skills

  • Customer Service
  • Employee Relations
  • Ethics and Compliance Training
  • HR Investigations
  • Succession Planning
  • Workday
  • HR policies and procedures
  • Onboarding and Orientation
  • Benefits Administration
  • Talent Acquisition
  • HR analytics

Timeline

HR Generalist

Tenneco
08.2024 - Current

Learning Manager

Tyson
01.2023 - 08.2024

Training Specialist

Tyson Foods
07.2019 - 01.2023

HR Specialist

Keystone Foods
03.2019 - 07.2019

HR Assistant II

Keystone Foods
09.2016 - 03.2019

Human Resources Assistant I

Keystone Foods
08.2015 - 09.2016

HR Clerk

Manpower
04.2015 - 08.2015

Customer Service Representative

H& R Block
12.2014 - 04.2015

Administrative Assistant

GenQuest, Inc.
09.2013 - 09.2014

Bachelor of Science - Management in Human Resources

Bellevue University
Michelle Leder