Summary
Overview
Work History
Education
Skills
Timeline
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MICHELLE LEE

Blythewood,SC

Summary

Results-driven leader with 20+ years of logistics experience in the U.S. Military and civilian sectors, specializing in supply chain management, procurement/purchasing, and import/export operations. Skilled in optimizing processes, reducing costs, and enhancing efficiency. Proficient in various logistics software and tools.

Overview

24
24
years of professional experience

Work History

Global Forwarding-Pricing Coordinator

C.H. Robinson
07.2021 - Current
  • Manage daily pricing requests with a focus on adherence to deadlines and service level agreements
  • Maintain competitive, customer specific pricing and market trend pricing records
  • Report progress toward goals and KPIs on a monthly basis
  • Collaborate with peers and management on continuous improvement and quality pricing.

Import Operations Executive

West Marine
11.2018 - 04.2021
  • Managed global/major accounts to optimize customer service
  • Maintained daily and weekly status reports for bookings and international shipments
  • Collaborated with Merchandising/Buying team and freight forwarders to ensure smooth goods movement
  • Supervised freight flow, customs clearance, and delivery of import goods
  • Reconciled, auditing and approved import invoices for payment
  • Managed airfreight processes and expenses
  • Improved operational performance through audits and recommendations
  • Ensured timely and accurate filing of Importer Security Filings (ISFs) and import customs entries.

Import /Export Operations Executive

Globe Express Services
07.2015 - 06.2018
  • Collaborated with global counterparts to establish standard operating procedures and streamline processes
  • Reduced demurrage charges by 50% through process improvements
  • Resolved monetary discrepancies and achieved 100% accuracy in accounting spreadsheets
  • Improved transit times and on-time delivery
  • Achieved 98% on-time Importer Security Filing with Customs and Border Protection
  • Managed transportation functions including load dispatch, carrier management, load tracking, and freight bill audit.

Materials Control Specialist, Senior Lead

Fluor Government Group
10.2011 - 08.2013
  • Maintained inspection records for incoming/outgoing project materials and equipment
  • Established efficient material-related paperwork processes
  • Implemented Six Sigma principles to boost manufacturing productivity
  • Trained employees on receiving, storage, and maintenance procedures
  • Supervised a Logistics Support team of 25+ personnel.
  • Knowledge of and experience in government procurement.

Senior Customer Relations/Inside Sales Support

Spirax Sarco, Inc.
08.2007 - 10.2011
  • Cultivated positive relationships with sales agents and customers, increasing business by 25%
  • Provided prompt price quotations and order information to Inside Sales
  • Resolved customer order discrepancies and ensured smooth communication between sales and production teams
  • Trained new personnel on policies and procedures
  • Maintained monthly and weekly customer reports.

Assistant Manager, Logistics Support

Shaw Air Force Base
04.2000 - 08.2007
  • Directed material management activities within integrated logistics systems
  • Procured supplies, equipment, services and furnishings from government and non-government sources through existing government contracts, new contracts, or
    competitive bids.
  • Coordinated item and monetary accounting, inventory control, financial planning, and warehousing functions
  • Managed equipment assets worth millions to support soldiers and trainees
  • Initiated and monitored GSA (General Services Administration) maintenance repairs, janitorial requests, and to day-to-day facilities management issues.
    structures, building systems, technology, grounds, security, and space planning.
  • Oversaw equipment maintenance and repairs to ensure functionality.
  • Assesed the need for goods and services, ensuring requests are allowable under all application guidelines and funds are available for purchase.

Education

Associate of Applied Science - Supply Chain Management

Community College of The Air Force
Montgomery, AL

Bachelor of Arts - Logistics And Materials Management

TUI (Touro University International)
Cypress

Graduate Certificate in Project Management - Project Management

University of Denver
06.2024

Skills

  • SCM: Transportation, Inventory, Operations, Resource, Logistics Management
  • Data Reporting / Analysis
  • Procurement / Purchasing
  • Strategic Planning
  • Detail Oriented
  • Invoice and Pricing Development
  • Logistics Software: CargoWise, Navisphere, Maximo/MATMAN, AS400, Lotus Notes
  • Strategic Planning and Alignment
  • Microsoft Office Skills
  • Price Structuring / Bid Preparation
  • Reporting / Regulatory Compliance
  • Team Leadership and Communication
  • Training and Onboarding
  • Strong Work Ethic / Adaptability
  • Customer Relationship Management

Timeline

Global Forwarding-Pricing Coordinator

C.H. Robinson
07.2021 - Current

Import Operations Executive

West Marine
11.2018 - 04.2021

Import /Export Operations Executive

Globe Express Services
07.2015 - 06.2018

Materials Control Specialist, Senior Lead

Fluor Government Group
10.2011 - 08.2013

Senior Customer Relations/Inside Sales Support

Spirax Sarco, Inc.
08.2007 - 10.2011

Assistant Manager, Logistics Support

Shaw Air Force Base
04.2000 - 08.2007

Associate of Applied Science - Supply Chain Management

Community College of The Air Force

Bachelor of Arts - Logistics And Materials Management

TUI (Touro University International)

Graduate Certificate in Project Management - Project Management

University of Denver

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MICHELLE LEE