Michelle Lee
Overview
33
33
years of professional experience
Work History
Licensing Manager
NC Medical Board
03.2017 - 02.2024
- ersee day to day responsibilities of Licensing staff.
- Recruited, interviewed and hired employees
- Facilitated licensing process of 6000 + physicians, physician assistant, anesthesiology assistant and perfusionist
- Performed audit of licensing applications
- Liaison between employer and NC State Bureau of Investigations
- Prepare materials for Licensing Committee and License Interviews for Board
- Responsible for notifying
- Collaborated with Legal Department and Office of Medical Director towards license recommendations for the Board and to provide better work flow processes.
- Identify and establish efficient work processes
- Liaison between the Board, public and licensees
Licensing Supervisor
NC Medical Board
02.2010 - 03.2017
- Onboard incoming licensing staff on procedures and policies of the Licensing Department
- Performed quality assurance on license applications for physicians and physician assistants
- Worked closely with the Licensing Director to assess the department needs and implement those needs
- Produced reports required for the bi-monthly meeting of the Board.
Licensing Assistant
NC Medical Board
01.1991 - 01.2002
- Processed applications for physicians and physician assistants to obtain licensure
- Identified any issues and correspond with applicant regarding any deficiencies
- Implemented criminal history requirement along with the NC State Bureau of Investigation
- Assisted in implementing the online application process for applicants applying for licensure.
Receptionist
NC Medical Board
01.1992 - 01.1993
- Answered multi-line phone system.
- Answered questions and transferred calls to appropriate department/staff.
Education
High School Diploma -
Garner Senior High School
Garner1990
Skills
- Management experience
- Proficient with Microsoft Office software
- Effective communication skills
- Ability to interface with personnel at all levels
Timeline
Licensing Manager
NC Medical Board
03.2017 - 02.2024
Licensing Supervisor
NC Medical Board
02.2010 - 03.2017
Receptionist
NC Medical Board
01.1992 - 01.1993
Licensing Assistant
NC Medical Board
01.1991 - 01.2002
High School Diploma -
Garner Senior High School
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