Michelle Lee
Waterford
Summary
Experienced in compounding medications and following precise formulations to support pharmacy/medical team success. Skilled in sterile techniques and safety protocols to maintain patient safety and medication efficacy. Knowledgeable in pharmaceutical regulations and quality control standards for compliance with industry best practices. Seeking a challenging role in the pharmacy/medical field to apply expertise.
Overview
14
14
years of professional experience
Work History
Sterile Compounding Pharmacy Technician
Corewell Health
3601 W 13 Mile Road, Royal Oak, MI
05.2024 - Current
- Compounded medications according to precise formulas, ensuring adherence to safety protocols and regulatory standards.
- Trained and mentored junior technicians on compounding techniques and best practices for medication preparation.
- Implemented process improvements that enhanced workflow efficiency in medication compounding operations.
- Monitored equipment performance, troubleshooting issues to minimize downtime during production runs.
- Maintained inventory management systems, ensuring availability of materials for efficient compounding processes.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
- Streamlined workflow for increased efficiency in medication preparation and dispensing.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. example: Prepping coolers to ship out frozen cephalosporin syringes to hospitals that needs them
Pharmacy Technician
Corewell Health
3601 W 13 Mile Road, Royal Oak, MI
12.2021 - Current
- Floor Stock Department- Bill/Sending/Packaging medication to out Clinics and Anesthesia workroom
- Sterile Compounding
- Trained new pharmacy technicians on standard operating procedures and customer service best practices.
- Collaborated with healthcare professionals to resolve medication-related issues, contributing to patient care continuity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Fulfillment
Tectonics
Auburn Hills, MI
07.2020 - 12.2021
- Fulfilling customer orders
- Packaging/Quality Control
- Cross training in receiving
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Manager/Waitress
Tokyo Pho Thai Cafe LLC
3420 Highland Road, Waterford 4828
09.2015 - 07.2020
- Managing all Utilities, payments/billing and inventory.
- Waitress- customer service, hosting and placing order/ bussing tables.
- Led daily operations to enhance customer satisfaction and service efficiency.
- Trained and mentored staff to improve performance and teamwork.
- Developed and implemented inventory management procedures to reduce waste.
- Coordinated special events, increasing community engagement and brand visibility.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Thai Palace 111
13919 Michigan Ave, Dearborn, MI 48126
11.2013 - 06.2015
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order accuracy and guest satisfaction.
- Trained new staff on menu details and service protocols to enhance team performance.
- Collaborated with kitchen staff to streamline food preparation processes for improved service flow.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Implemented suggestions for menu improvements based on customer feedback, driving enhanced offerings.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Crew Member
Burger King
1250 9th St, Crescent City, CA 95531
09.2011 - 04.2013
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Collaborated with team members to maintain clean and organized work environment.
- Assisted in training new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Healthcare Administration, Medical Billing and Insurance Coding
Oakland Community College
Auburn Hill, Michigan07.2025
Healthcare Administration
College of the Redwoods
Crescent City, California06.2013
Healthcare Administration
Sacramento State University
Sacramento, California06.2011
High School Diploma -
Del Norte High School
Crescent City, California06.2010
Skills
- Well Organized, dependable, fast learner, interpersonal skills/ customer service and positive attitude
- Sterile compounding
- Medication preparation
- Labeling and packaging
- Patient confidentiality
- Cleanroom operations
- Aseptic technique
- Team collaboration
- Supply restocking
- Multitasking Abilities
- Reliability
- Prioritization and organization
Timeline
Sterile Compounding Pharmacy Technician
Corewell Health
05.2024 - Current
Pharmacy Technician
Corewell Health
12.2021 - Current
Fulfillment
Tectonics
07.2020 - 12.2021
Assistant Manager/Waitress
Tokyo Pho Thai Cafe LLC
09.2015 - 07.2020
Waitress
Thai Palace 111
11.2013 - 06.2015
Crew Member
Burger King
09.2011 - 04.2013
Healthcare Administration
College of the Redwoods
Healthcare Administration
Sacramento State University
Healthcare Administration, Medical Billing and Insurance Coding
Oakland Community College
High School Diploma -
Del Norte High School
Awards
Certification in Medical Billing and Insurance Coding, Certification in Pharmacy Technician, License-Pharmacy Technician- State of Michigan