Michelle Lefebure
McDonough,GA
Summary
Motivated leader and results-driven professional with a proven track record of leadership and problem solving skills. Adept at team building, motivation, and customer relations. Skilled in making independent decisions and using sound judgement to drive company success. Committed to enhancing employee engagement and performance through training, monitoring, and morale-building.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Terminal Manager
Special Service Freight
10.2024 - 10.2025
- Established and monitored terminal budgets alongside operational goals.
- Executed human resource functions such as interviews, hiring processes, payroll management, and staff evaluations.
- Oversaw efficient tracking, routing, and dispatching of transportation vehicles.
- Maintained company vehicle schedules to guarantee prompt servicing.
- Final mile delivery, time and high value sensitive movements.
Director of Operations
PTS Logistics Group/RS Group
09.2016 - 07.2024
- Streamlined logistics management for timely, cost-efficient cargo deliveries.
- Negotiated contracts with clients and vendors, achieving lower expenses and higher profits.
- Strengthened client relationships through proactive communication and resolution strategies.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Supervisor/Foreman
Everyday Woman At Work
09.2013 - 08.2016
- Monitored project expenditures to meet construction budget, identifying variances promptly.
- Implemented corrective actions to maintain financial oversight throughout project lifecycle.
- Oversaw sub-contractors to ensure compliance with schedules and budget constraints.
- Regularly briefed clients on construction project status to maintain transparency and communication.
Supervisor
ER Solutions
09.2009 - 07.2011
- Monitored daily activities to maintain technical accuracy and compliance with policies.
- Handled escalations effectively, providing support to dissatisfied customers when necessary.
- Ensured accurate tracking of team performance statistics on a daily and monthly basis.
- Evaluated agent productivity and compiled reports to inform management decisions.
Director of Purchasing
Georgia Tech Hotel & Conference Center (Crestline)
02.2002 - 08.2005
- Oversaw kitchen and catering operations with a team of 50+, ensuring all client events were adequately staffed.
- Managed shipping, receiving, quality control, and adherence to health codes.
- Cultivated solid relationships with vendors and delivery staff to enhance efficiency.
- Achieved cost reductions by optimizing contract bidding and procurement strategies.
Education
High School Diploma -
North Springs High School
Dunwoody GaSkills
- Project management
- Shipping and receiving
- Team leadership
- Quality assurance
- KPI assessment and reporting
- OSHA regulation
- DOT regulations
- Dispatching
- Inventory control
- Warehouse management
- Transportation/supply Chain Management
- Cycle counting
Timeline
Terminal Manager
Special Service Freight
10.2024 - 10.2025
Director of Operations
PTS Logistics Group/RS Group
09.2016 - 07.2024
Supervisor/Foreman
Everyday Woman At Work
09.2013 - 08.2016
Supervisor
ER Solutions
09.2009 - 07.2011
Director of Purchasing
Georgia Tech Hotel & Conference Center (Crestline)
02.2002 - 08.2005
High School Diploma -
North Springs High School
Certification
Forklift
CPR
TSA
Hazmat
OSHA