Michelle Lehmkuhle
Grand Rapids,MI
Summary
Detail-oriented Optometry Technician with extensive experience in a high-volume clinical setting, adept at contact lens sales and training. Demonstrated leadership as a Myopia Management Coordinator while effectively managing community outreach initiatives. Skilled in assisting with pretesting and clinical trial research, contributing to enhanced patient care and operational efficiency. Seeking to leverage expertise in a dynamic optometric practice to further improve patient outcomes and support innovative research.
Overview
12
12
years of professional experience
Work History
Contact Lens Manager/Technician
Birmingham Vision Care
Bloomfield Hills, MI
07.2018 - 10.2024
- Myopia management coordinator for around 300 families. Collected program fees, and maintained follow-up appointments for each family.
- Contact lens manager. Coordinated contact lens follow-up appointments for specialty lens fits. Assisted patients with contact lens training. Checked in contact lenses, and ordered contact lens supplies.
- Planned and coordinated office volunteering, and community outreach fundraisers.
- Examined patients' eyes with instruments, including IOP, OCT, IOL, Optomap, NCT, corneal topography, visual field testing, color vision, stereo binocularity, and blood pressure.
- Conducted vision screenings using automated refraction technology.
- Assisted in minor surgical procedures such as Prokera removal, LipiFlow, and IPL procedures.
- Certified and trained as a clinical trial research assistant to the doctors.
- Verified patient insurance information.
- Dispensed glasses and contact lenses.
- Scheduled appointments and greeted patients upon arrival on occasion.
Optician/Front Desk Receptionist
Family Vision Optical
Allendale, MI
05.2012 - 06.2018
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Performed basic vision screenings to determine patient's prescription needs.
- Calculated measurements for eyewear using optical measuring devices.
- Ordered stock from suppliers based on customer orders.
- Organized inventory according to product type and manufacturer specifications.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Greeted patients warmly upon arrival at office or store location.
- Verified patient insurance information.
Education
Associate of Science - Environmental Biology
Ferris State University
Big Rapids, MI04-2012
Skills
- Medical Assistant
- Medical scheduling
- Financial management
- Team leadership
- Cross-functional teamwork
- Inventory management
- Customer relationship management (CRM)
- Insurance Verification
- Project management
- Sales techniques
- Data analysis
- Time management
- Fundraising
Timeline
Contact Lens Manager/Technician
Birmingham Vision Care
07.2018 - 10.2024
Optician/Front Desk Receptionist
Family Vision Optical
05.2012 - 06.2018
Associate of Science - Environmental Biology
Ferris State University
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