Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Michelle Lemaster

Michelle Lemaster

Portland,IN

Summary

Motivational leader and problem-solver with strong supervisory, team building, and customer service skills. Proven track record of making positive changes to drive company success. Expertise in training and monitoring techniques to maximize employee engagement and performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Receiver

Tractor Supply Company
Portland, IN
07.2024 - Current
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Processed returns to vendors and maintained accurate records of all returned items.
  • Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
  • Operated computerized inventory control systems to track product movement throughout facility.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation, and tracking movements.

Pyro Special Effects Performer

Firewalkers Intronational
Boise, ID
03.2016 - Current
  • Collaborated with other performers to create group routines that showcased individual talents.
  • Performed safety inspections on pyrotechnic equipment and materials.
  • Conducted tests to ensure proper functioning of pyrotechnic devices.
  • Developed detailed plans for the setup and execution of pyrotechnic displays.
  • Assembled, wired, and tested electronic firing systems for pyrotechnic displays.
  • Communicated effectively with clients regarding their expectations for the show.
  • Followed up after each event to make sure that everything went according to plan.
  • Investigated new products and techniques related to pyrotechnics in order to stay current with industry trends.
  • Stayed up-to-date on applicable laws concerning the use of fireworks in public venues.

Assistant Manager

Tractor Supply Company
Portland, IN
10.2022 - 07.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.

Assistant Manager

Walgreens
Portland , IN
01.2020 - 10.2022
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.

Pharmacy Technician

Walgreens
Portland, IN
11.2012 - 10.2022
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Shift Leader

Walgreens
Portland, IN
11.2012 - 06.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.

Education

Associate of Science - Business Operations, Applications & Technology (BO

Ivy Tech Community College of Indiana
Muncie, IN
01-2026

High School Diploma -

Jay Country High School
Portland, IN
07-2004

Skills

  • Sales Performance Tracking
  • Budget Management Assistance
  • Talent Acquisition
  • Onboarding Support
  • Policy Management
  • Employee performance evaluation
  • Customer Service Excellence
  • Project management abilities
  • Business development understanding

Certification

C.P.R. Certified

Certified Immunizer

Affiliations

  • Den leader for Cub Scouts

Accomplishments

  • 4.5% raise based on evaluation, where it was noted that I helped our store complete many goals, including finding tens of thousands of dollars in lost merchandise

References

References available upon request.

Timeline

Receiver

Tractor Supply Company
07.2024 - Current

Assistant Manager

Tractor Supply Company
10.2022 - 07.2024

Assistant Manager

Walgreens
01.2020 - 10.2022

Pyro Special Effects Performer

Firewalkers Intronational
03.2016 - Current

Pharmacy Technician

Walgreens
11.2012 - 10.2022

Shift Leader

Walgreens
11.2012 - 06.2022

Associate of Science - Business Operations, Applications & Technology (BO

Ivy Tech Community College of Indiana

High School Diploma -

Jay Country High School

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Michelle Lemaster