Michelle Lemoine
Animal Caretaker
Amherst,MA
Summary
Proactive animal caretaker, always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Animal Caretaker
Wagging Tails Pet Resort
Hadley, MA
06.2023 - Current
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Fed and watered animals to provide necessary nutrients and keep animals healthy.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Trained animals in behavioral compliance or other special routines or commands.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Amazon Delivery Driver
Amazon DSP
Windsor Locks, CT
04.2023 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Dog Walker Animal Caretaker and Pet Sitter
Sarah’s Pet Services
Amherst, MA
10.2015 - 12.2022
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Followed optimal schedules for animals as set by owners or supervisors.
- Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Researched areas surrounding dogs' residences to discover best and safest walking routes.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Provided dog with water for adequate hydration on longer walks.
- Kept records of all activities to keep owners fully informed on pet exercise and training progress.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
Grocery Team Member
Whole Foods Market
Hadley, MA
01.2011 - 10.2015
- Learned so much about the process of making food and nutrition in general
- Developed customer service skills and enjoyed teaching people about cheese more than any of my other roles
- Sought cheese monger training and knowledge of the cheese making process
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Operated cash register to accurately process and record customer payments.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Farm Laborer
Umass Livestock Barn
Hadley, MA
09.2010 - 01.2011
- Worked with a herd of over 20 sheep and around 20 goats
- Learned about the entire process of housing feeding and caring for the medical needs of a herd of livestock animals and loved getting to know each and everyone of them
- Enjoyed the experience of farrowing and raising of a few sows
- Additionally learned about the herd of alpacas
- Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Used water hoses, disinfectant solutions and shovels to clean livestock pens.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Prepared and administered vaccinations and medications to animals.
- Promoted animal safety and health by providing proper nutrition, housing and medical care.
Education
Bachelor of Science (B.S - Animal Sciences
University of Massachusetts Amherst
Amherst, MA 09.2009 - 05.2013
Skills
Animal Care: excellent at understanding and interpreting the needs of every animal individually
Medication Administration: practiced patience and a gentle hand when administering proper medications
Customer Service: profound at reassuring customers that every animal is getting the proper care attention and love
Sanitary Practices:Extremely thorough when cleaning and sanitizing
Nutritious Feeding: Pays attention to dietary restrictions and specific needs of each animal
Pet handling: Comfortable with many species and breeds of animal handling
Animal restraint: uses proper techniques to provide safe restraint for each species
Test sample collection: understanding of maintaining of proper samples
Vaccine administration: provided vaccines to livestock during time at UMass
Flexible and Adaptable: extremely willing to learn and excited to provide safe and proper care to many animals
Analytical and Critical Thinking
Planning and Coordination: adept at coordinating a schedule
Interpersonal Communication: very personable and pleasant
MS Office
Timeline
Animal Caretaker
Wagging Tails Pet Resort
06.2023 - Current
Amazon Delivery Driver
Amazon DSP
04.2023 - 06.2023
Dog Walker Animal Caretaker and Pet Sitter
Sarah’s Pet Services
10.2015 - 12.2022
Grocery Team Member
Whole Foods Market
01.2011 - 10.2015
Farm Laborer
Umass Livestock Barn
09.2010 - 01.2011
Bachelor of Science (B.S - Animal Sciences
University of Massachusetts Amherst
09.2009 - 05.2013