Michelle Leon
Orlando,FL
Summary
Motivated service worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks, Target
08.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Hostess
Sushi Sake
04.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Hostess
Texas Roadhouse
09.2022 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess/Busser
Chili's
10.2021 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Psychology
Broward College
Miramar, FL05.2024
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Customer Service
- Phone Etiquette
- Effective Multitasking
- Guest Engagement
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Starbucks, Target
08.2023 - 05.2024
Hostess
Sushi Sake
04.2023 - 08.2023
Hostess
Texas Roadhouse
09.2022 - 04.2023
Hostess/Busser
Chili's
10.2021 - 04.2022
Associate of Arts - Psychology
Broward College
Bachelor of Science - Psychology
University of Central Florida
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