MICHELLE LEVI
Dalton,GA
Summary
Dedicated and compassionate Certified Clinical Medical Assistant (CCMA) with 10+ years of experience in a high-volume allergy practice. Known for keeping a busy schedule running smoothly, balancing patient care with provider support, and mentoring staff with patience and leadership. I thrive in roles where I can make people feel supported, solve problems under pressure, and bring order to chaos. Whether I'm guiding patients through treatment, organizing a full clinic schedule, or helping a new employee, I bring consistency, empathy, and determination to everything I do. Now seeking an opportunity where I can continue to grow, contribute to a mission I'm proud of, and build a career that's not only successful but fulfilling.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Clinical Lead / Certified Clinical Medical Assistant
Chattanooga Allergy Clinic
01.2015 - Current
- Lead end-to-end patient workflow including vitals, history intake, allergy testing (scratch/intradermal), PFT/FeNO, bronchodilator administration, and discharge education.
- Manage systemic reactions to allergy testing quickly and safely in coordination with providers; document and monitor patient response.
- Coordinate complex care: manage referrals, imaging, genetic testing (Invitae), prior auths, and extract consents.
- Educate patients on inhaler, nasal spray, and EpiPen use, and review asthma, allergy, and FARE action plans with clear follow-up instructions.
- Handle follow-up care including medication orders, lab and imaging scheduling, and direct patient communication.
- Support the provider across multiple sites by anticipating issues, troubleshooting documentation, and maintaining seamless clinic flow.
Certified Clinical Medical Assistant
Center for Sports Medicine & Orthopaedics
06.2014 - 06.2015
- Provided hands-on patient care including rooming, vitals, and detailed history intake for orthopedic and sports-related injuries.
- Ordered X-rays as directed and coordinated imaging with radiology staff.
- Applied and removed orthopedic casts and splints; performed post-op wound care and dressing changes.
- Removed sutures and staples, monitored healing, and assisted with follow-up education and discharge instructions.
- Maintained clean, organized exam rooms and supported multiple providers in a fast-paced specialty setting.
Education
Associate of Science - Business Administration
Cleveland State Community College
Cleveland, TN01.2025
Certified Clinical Medical Assistant - undefined
Academy of Allied Health Careers
Chattanooga, TN01.2014
Skills
- Quick to assess and solve problems before they escalate
- Coordinate scheduling, referrals, authorizations, and time-sensitive documentation (including FMLA and medication forms)
- Ensure accurate, timely documentation
- Calm, focused, and efficient under pressure
- Independent time management and task prioritization
- Naturally organized with strong attention to detail
- Skilled at breaking down complex information for patients and coworkers
- Cross-clinic communication
- Strong communicator who keeps teams aligned and informed
- Confident in multitasking without losing track of priorities
- Great at mentoring new staff with patience and clear guidance
- Always thinking ahead to maintain flow and avoid delay
- Professional, but personable I build trust with patients and teams
- Tech-savvy with fast learning curve on EMRs and systems
Certification
- Peripheral IV Therapy Certified
- Advanced Airway Management Certified
- CPR/BLS Certified
- HIPAA & OSHA Compliant
Timeline
Clinical Lead / Certified Clinical Medical Assistant
Chattanooga Allergy Clinic
01.2015 - Current
Certified Clinical Medical Assistant
Center for Sports Medicine & Orthopaedics
06.2014 - 06.2015
Associate of Science - Business Administration
Cleveland State Community College
Certified Clinical Medical Assistant - undefined
Academy of Allied Health Careers
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