Michelle Lewis
Hopewell,VA
Work History
Shipping & receiving clerk
Fareva Richmond
Henrico , Va
10.2023 - 02.2026
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Checked parcels were securely sealed to eliminate losses.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Transportation Coordinator Specialist
Kelly Services/ Fareva
Richmond, VA
08.2017 - 02.2026
- Verified that drivers had completed safety prerequisites and required training
- Managed shipment coordination for products beginning in country of origin and ending at final destination
- Reported maintenance and repair needs for transportation vehicles and equipment
- Communicated delays and early arrivals to management
- Coordinated driver loads and managed dispatch tasks
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Met safety and regulatory standards for full operational compliance.
- Worked with service providers to resolve issues and correct delays.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Followed all company policies and procedures to deliver quality work.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information, and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
- Strengthened communication skills through regular interactions with others.
Security Officer
Admiral Security
Richmond, VA
06.2014 - 05.2017
- Checked and secured 2 building entrances over entire shift
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement
- Investigated suspected incidents of external fraud, employee theft and embezzlement
Sales
Kroger
Chester, VA
03.2014 - 05.2015
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets
- Collaborated with customers after sales to identify and resolve service, account or technical product issues
- Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns
Haverty's Warehouse
Chester, VA
04.2011 - 01.2014
- Developed and implemented best practices for defect prevention and continuous improvement
- Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release
- Used specialized tools to take precise measurements of various aspects of samples
- Conferred with scientific, engineering and technical personnel to resolve design, research and testing problems
Timeline
Shipping & receiving clerk - Fareva Richmond
10.2023 - 02.2026
Transportation Coordinator Specialist - Kelly Services/ Fareva
08.2017 - 02.2026
Security Officer - Admiral Security
06.2014 - 05.2017
Sales - Kroger
03.2014 - 05.2015
- Haverty's Warehouse
04.2011 - 01.2014
Overview
15
15
years of professional experience