Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Michelle Liberge

Peabody,MA

Summary

Reliable Medical Support professional with 28 years of experience in a medical office environment. Expertly assist with office operations and physician support by gathering patient information, performing multiple clinical duties. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a team oriented environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Medical Assistant

Atrius Health Care
09.1996 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Measured patient spirometry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Liaised with patients and addressed inquiries, and appointment requests.

Education

CNA, CHHA - Medical Assisting

North Shore Educational Center For Nursing
Beverly MA
05.1996

High School Diploma -

Saugus High School
Saugus MA
06.1984

Skills

  • Routine Laboratory Testing
  • Sterilize Instruments
  • Patient Oral Care
  • Simple Dressings
  • Vitals Collection and Documentation
  • Restocking Lab Supplies
  • Blood and Tissue Collection
  • Equipment and Instrument Sterilization
  • Stocking Supplies
  • Patient-Handling Equipment
  • Service-Orientation
  • Critical Thinking
  • Specimen Collection
  • Epic Systems
  • Medical Terminology
  • Sterile Procedures and Techniques
  • Electronic Medical Record
  • Customer Relationship Management
  • Direct Patient Care
  • Proper Sterilization Techniques
  • Equipment and Instrument Sterilization
  • Collect Trash
  • Prepare Treatment Rooms
  • Maintaining Liquid Nitrogen Tanks
  • Vital Sign Monitoring
  • Cleaning and Sanitizing
  • Clinical Applications
  • Patient Management
  • Electrocardiographic Rhythm Recognition
  • Lab Equipment Calibration
  • Conflict Resolution Ability
  • Operating EKG Equipment
  • Pulmonary Function Tests (PFTs)
  • Assisting with Physical Exams
  • Pulse Volume Recording
  • Patient Assessments
  • Customer Service
  • Electrocardiography
  • Charting Expertise
  • Coordination
  • Time Management
  • EMR Systems
  • First Aid

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Recipient of two Diamond Awards for outstanding service.
  • Achieved patient satisfaction through effectively helping with various procedures, and compassionate care.
  • Created instructions used to assist employees.

Certification

  • CNA - Certified Nurse Assistant
  • Certified CHHA

Timeline

Medical Assistant

Atrius Health Care
09.1996 - Current

CNA, CHHA - Medical Assisting

North Shore Educational Center For Nursing

High School Diploma -

Saugus High School
Michelle Liberge