Summary
Overview
Work History
Skills
References
Timeline
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MICHELLE LIBERTY

Saint Paul,MN

Summary

Creative, energetic professional skilled in office administration, business communications, and team collaboration. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Overview

13
13
years of professional experience

Work History

OFFICE ADMINISTRATOR

OAKDALE COLLISION
Saint Paul, MN
11.2023 - Current

Multi-task to ensure shop is running exceptionally and all customers and employees are highly satisfied, while exercising active listening, flexibility, and professionalism. Oversaw up to 10 employees at a time.

Address outstanding accounts receivables, monthly reports, incoming and outgoing jobs, and employee pay.

Maintain healthy, professional relationships with insurance companies and multiple other small businesses in the area to encourage camaraderie and teamwork.

SERVICE ADVISOR

BONFE
Saint Paul, MN
2023 - 2023

Liaison between Service Department and customers, providing excellent customer service experience and satisfaction.

Meet and exceed sales goals through consultative sales processes. Successfully manage and follow up with customer sales pipelines

SERVICE ADVISOR

FURY MOTORS
Stillwater, MN
01.2022 - 01.2023

Liaison between Service Department and customers, providing excellent customer service experience and satisfaction.

Meet and exceed sales goals through consultative sales processes. Successfully manage and follow up with customer sales pipelines.

BARTENDER

LUCKY GUYS DISTILLARY
Hudson, WI
01.2022 - Current

Act as the face of the distillery, demonstrating excellent customer service skills through communication and constant multi-tasking while providing top quality beverages made to order.

Ensure customer satisfaction through verbal communication and reading physical queues. Displaying approachability and friendliness is a must.

COURIER

FED EX
Roseville, MN
01.2018 - 01.2022

Deliver and retrieve packages from customers and businesses.

Sort and organize several trucks while maintaining inventory and other necessary paperwork for both national and international deliveries.

Effectively communicate with co-workers, customers, and future customers

CO-OWNER

OAKDALE COLLISION CENTER
Oakdale, MN
01.2011 - 01.2018

Multi-task to ensure the shop is running exceptionally and all customers and employees are highly satisfied, while exercising active listening, flexibility, and professionalism.

Oversaw up to 10 employees at a time

Address outstanding accounts receivables, monthly reports, incoming and outgoing jobs, and employee pay

Maintain healthy, professional relationships with insurance companies and multiple other small businesses in the area to encourage camaraderie and teamwork.

Skills

  • Self-motivated with 36 years of exemplary customer service experience
  • Thrives in a fast-paced, customer-focused environment while completing all tasks in a timely, accurate manner
  • Creates contagious positivity to enhance workplace productivity and teamwork
  • Proficient soft skills include but not limited to: dependability, effective communication, patience, adaptability, empathy, and quick decision-making

References

  • Amy Lauria, Inver Grove Heights, MN, (651) 373-1185, amy@spotlightbizsolutions.com
  • Jessica Coleman, 2140 128th Ln NW, Coon Rapids, MN, 55448, (651) 983-4411, jessicalee1111@gmail.com
  • Pam Welisevich, 191 Winifred St W, St. Paul, MN, 55107, (651) 222-1943, pamwelisevich@yahoo.com

Timeline

OFFICE ADMINISTRATOR

OAKDALE COLLISION
11.2023 - Current

SERVICE ADVISOR

FURY MOTORS
01.2022 - 01.2023

BARTENDER

LUCKY GUYS DISTILLARY
01.2022 - Current

COURIER

FED EX
01.2018 - 01.2022

CO-OWNER

OAKDALE COLLISION CENTER
01.2011 - 01.2018

SERVICE ADVISOR

BONFE
2023 - 2023
MICHELLE LIBERTY