Michelle Lima
Gaithersburg,MD
Summary
With experience in program-specific assistance and a strong background in various specialized operations, rules, inventory management, methods, processes, and procedures, I have worked across multiple governmental domains, including medical-social-human services. Adept at leveraging previous work experience to excel in the current role. Core competencies include organizational agility, leadership, solution delivery, diversity engagement, and fostering a culture of continuous learning.
Overview
2
2
years of professional experience
Work History
Administrative Assistant (DHHS)
SPS consulting, LLC
02.2024 - Current
- Completed Clerical tasks such as filing, copying, and distributing incoming and outward mail.
- interacted with clients by phone, email, or in person to provide helpful information.
- Maintained and updated office records, both digital and physical.
- Manged daily data entry on universal excel spreadsheet and kept clerical information accurate and up to date.
- Establish and maintain effective working relationships with officials, managers, employees, and the public.
- Can effectively collaborate with co-workers and clients face-to-face and virtually. Able to work independently and in a team environment on time-sensitive tasks.
- Ability to communicate orally and in writing to convey information effectively.
- Trained to run inquiries, retrieve information and upload using EICM, MHC and E&E.
- Track trends and data related to local based community-organizations to identify appropriate care and services to newcomers in Montgomery County.
- Work with EICM system by assigning applications to the caseworkers and updating information to clients profile.
Fulfillment Expert
Target
11.2022 - 10.2024
- Managed inventory levels by monitoring stock and sales trends, adjusting order quantities accordingly.
- Established quality control systems to ensure that orders are accurately filled prior to shipment.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
- Maintained accurate records of incoming and outgoing shipments.
- Ensured compliance with company policies and safety regulations at all times.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Trained new employees regarding warehouse procedures and standards.
- Tracked inventories and input equipment counts into warehouse databases.
Education
High School Diploma -
Thomas S. Wootton High School
Rockville, MD06-2021
Skills
- Fluent in Spanish
- Experience in proofreading and editing techniques
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, TEAMS, MDThink, E&E, EICM, Internet and Google Docs
- Management experience, detail-oriented, excellent communication/presentation skills, social insight, service-oriented, and develop strategic agendas
- Clerical Support
Languages
Spanish
Professional
English
Professional
Contact
Gaithersburg, Maryland 20886
Education and Training
other,Rockville, MD
Timeline
Administrative Assistant (DHHS)
SPS consulting, LLC
02.2024 - Current
Fulfillment Expert
Target
11.2022 - 10.2024
High School Diploma -
Thomas S. Wootton High School
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