Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Lirette

Terrytown,LA

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

NOLA Motorsports
03.2014 - 06.2016
  • Maintained inventory of office supplies and placed orders.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Established administrative work procedures to track staff's daily tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Data Researcher/Data Entry Clerk

Beevers & Beevers
02.2013 - 08.2013

Reviewed insurance claim database for data used in class action lawsuit.

  • Analyzed large datasets to identify trends and patterns in customer behaviors.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Checked for accuracy by verifying data and records.

Entered data into Excel spreadsheets with attachments of documents

Accounts Payable Clerk

Epic Divers & Marine
08.2009 - 11.2012
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Submitted and worked with Corporate Office to insure proper and timely payments were made.
  • Reviewed monthly vendor statements to insure payments were processed.
  • Worked with purchasing department to verify and resolve any issues.

Data Researcher/Data Entry Clerk

Beevers & Beevers
05.2008 - 06.2009
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Corrected data entry errors to prevent duplication or data degradation.

Senior Administrative Assistant

State Farm Insurance Homeowners Claims
02.1985 - 12.2002
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Categorized and processed sensitive documents with information of deeply personal nature.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

No Degree - Administrative Assistant Certification

Metropolitan Community College
Gretna, LA

Skills

  • Mail handling
  • Research
  • Microsoft Excel
  • Customer relations
  • Spreadsheets
  • Office management
  • Records management systems
  • Email management
  • Customer and client relations
  • Typing proficiency
  • Records management
  • Program files maintenance
  • Verbal communication
  • Executive management support
  • Professional communication
  • Contract negotiations
  • Meticulous attention to detail
  • File organization
  • Recordkeeping and bookkeeping
  • Office equipment maintenance
  • Time and labor control
  • Deadline oriented
  • Data analysis and research
  • PC proficient
  • Accounting support
  • Supervising staff
  • AR/AP
  • Business writing
  • Resourceful
  • Documentation and recordkeeping
  • Multi-line phone proficiency
  • Quickbooks
  • Multitasking and prioritization
  • Microsoft Word
  • Data entry
  • Office supply management
  • AP/AR proficiency
  • Problem-solving
  • Dedicated team player
  • Attendance record management
  • Internet research
  • Correspondence writing
  • Administrative support
  • Database entry
  • Transcription and dictation

Timeline

Administrative Assistant

NOLA Motorsports
03.2014 - 06.2016

Data Researcher/Data Entry Clerk

Beevers & Beevers
02.2013 - 08.2013

Accounts Payable Clerk

Epic Divers & Marine
08.2009 - 11.2012

Data Researcher/Data Entry Clerk

Beevers & Beevers
05.2008 - 06.2009

Senior Administrative Assistant

State Farm Insurance Homeowners Claims
02.1985 - 12.2002

No Degree - Administrative Assistant Certification

Metropolitan Community College
Michelle Lirette