Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
NOLA Motorsports
03.2014 - 06.2016
Maintained inventory of office supplies and placed orders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Established administrative work procedures to track staff's daily tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Data Researcher/Data Entry Clerk
Beevers & Beevers
02.2013 - 08.2013
Reviewed insurance claim database for data used in class action lawsuit.
Analyzed large datasets to identify trends and patterns in customer behaviors.
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Verified accuracy of data entered into system to produce error-free reports.
Checked for accuracy by verifying data and records.
Entered data into Excel spreadsheets with attachments of documents
Accounts Payable Clerk
Epic Divers & Marine
08.2009 - 11.2012
Maintained good working relationships with vendors and resolved disputes.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Reached out to vendors and customers to verify information and follow up on client issues.
Matched purchase orders with invoices and recorded necessary information.
Managed and responded to correspondence and inquiries from customers and vendors.
Submitted and worked with Corporate Office to insure proper and timely payments were made.
Reviewed monthly vendor statements to insure payments were processed.
Worked with purchasing department to verify and resolve any issues.
Data Researcher/Data Entry Clerk
Beevers & Beevers
05.2008 - 06.2009
Completed data entry tasks with accuracy and efficiency.
Organized, sorted, and checked input data against original documents.
Entered data into various computer systems accurately using Microsoft Office Suite.
Verified accuracy of data entered into system to produce error-free reports.
Corrected data entry errors to prevent duplication or data degradation.
Senior Administrative Assistant
State Farm Insurance Homeowners Claims
02.1985 - 12.2002
Coached new employees on administrative procedures, company policies, and performance standards.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Acted as backup for other employees by providing support and adapting to requirements of department.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Acquired proper equipment, refreshments and supplies for meetings.
Categorized and processed sensitive documents with information of deeply personal nature.
Prepared flawless emails and other documents upon direction of immediate supervisor.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Volunteered to help with special projects of varying degrees of complexity.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed filing system, entered data and completed other clerical tasks.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Transcribed and organized information to assist in preparing speeches and presentations.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
No Degree - Administrative Assistant Certification
Metropolitan Community College
Gretna, LA
Skills
Mail handling
Research
Microsoft Excel
Customer relations
Spreadsheets
Office management
Records management systems
Email management
Customer and client relations
Typing proficiency
Records management
Program files maintenance
Verbal communication
Executive management support
Professional communication
Contract negotiations
Meticulous attention to detail
File organization
Recordkeeping and bookkeeping
Office equipment maintenance
Time and labor control
Deadline oriented
Data analysis and research
PC proficient
Accounting support
Supervising staff
AR/AP
Business writing
Resourceful
Documentation and recordkeeping
Multi-line phone proficiency
Quickbooks
Multitasking and prioritization
Microsoft Word
Data entry
Office supply management
AP/AR proficiency
Problem-solving
Dedicated team player
Attendance record management
Internet research
Correspondence writing
Administrative support
Database entry
Transcription and dictation
Timeline
Administrative Assistant
NOLA Motorsports
03.2014 - 06.2016
Data Researcher/Data Entry Clerk
Beevers & Beevers
02.2013 - 08.2013
Accounts Payable Clerk
Epic Divers & Marine
08.2009 - 11.2012
Data Researcher/Data Entry Clerk
Beevers & Beevers
05.2008 - 06.2009
Senior Administrative Assistant
State Farm Insurance Homeowners Claims
02.1985 - 12.2002
No Degree - Administrative Assistant Certification
Manager, Customer Racing & Int'l Biz Development at NISMO/ Nissan Motorsports & Customizing Co.,Ltd./ Nissan Motorsports International Co., Ltd.Manager, Customer Racing & Int'l Biz Development at NISMO/ Nissan Motorsports & Customizing Co.,Ltd./ Nissan Motorsports International Co., Ltd.