Michelle Little
Victoria,MN
Summary
Results-oriented General Manager with over 20 years of experience dedicated to implementing strategic approaches to drive profitability and sales. Known for adaptability and deadline orientation, with a proven capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, recognized for excellence in operations, communication, and customer care. Successful at motivating, training, and developing teams to achieve profitability in competitive markets. Demonstrated ability to build strong relationships and lead with enthusiasm.
At OA Design + Build, oversaw a multimillion-dollar book of business, leveraging extensive experience in goal-oriented leadership, relationship-building, and strategic planning. Managed a team and directed the buying and merchandising division at the Running Center, handling over $4 million in revenue. At Masimo, demonstrated a 'hunter' mentality, resulting in a 300% market growth. Cultivated a hardworking, self-motivated mentality and earned top sales rewards while providing training and executive assistance at Global Marketing Ventures.
A persistent, results-driven professional with a consultative sales approach and genuine commitment to customer satisfaction. Possesses confident communication skills and the ability to converse across diverse audiences. Adaptable and flexible, excelling under pressure and handling the unexpected with ease. Devoted to delivering positive and memorable experiences for every client.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
OA Design + Build + Architecture
Minneapolis, MN
11.2019 - Current
- Developed and implemented operational policies and procedures to improve efficiency.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Provided strategic direction to team members in order to maximize productivity.
- Reviewed reports on operational performance metrics and identified areas of improvement.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Recruited, hired, and trained new team members according to organizational standards.
- Implemented strategies for improving client experience through enhanced project offerings and improved client relations throughout the project.
- Evaluated current systems and processes and developed plans for updating them as needed.
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase team motivation and satisfaction.
- Established and maintained positive working relationships with community organizations, acting as the company representative at meetings and events.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed multi million dollar book of business.
Agricultural Manager
Hoines Farms
Claremont, SD
01.2007 - Current
- Organized, directed and monitored farm activities to ensure optimal efficiency.
- Provided guidance and support to team in the development of crop management strategies.
- Identified areas for improvement in existing agricultural practices and processes.
- Created effective budgeting and financial plans for agricultural operations.
- Utilized modern technology to optimize farming techniques.
- Monitored soil fertility levels and pest control measures.
- Evaluated market conditions and recommended appropriate pricing strategies for crops.
- Supervised the maintenance of equipment and machinery used on the farm.
- Assisted in developing marketing plans for selling produce from the farm.
- Maintained records of crop yields, expenses, profits and losses, weather conditions., as required by law or company policy.
- Monitored weather conditions and adjusted strategies accordingly to avoid losses.
- Scheduled harvests based on weather conditions and market demands.
- Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
- Coordinated clerical, recordkeeping and marketing strategies to enhance business operations and boost profits.
Yoga Teacher / Professional Mental Coach Practitioner
MICHELLE YOGA + WELLNESS
Victoria, MN
01.2008 - 04.2024
- Provided quality education and instruction in both group and private settings
- Organized and presented essential oil wellness classes.
- Established a successful women's gathering called the Goddess Circle, which occurs monthly.
- Developed and taught yoga classes to students of all ages and levels, emphasizing proper breathing techniques, body alignment, and meditation.
- Organized group workshops on topics such as stress management, mindfulness, and self-care.
- Advised clients on nutrition habits that will support their overall health goals.
- Integrated elements from other disciplines such as Ayurveda into daily practices.
- Fostered relationships with local businesses in order to promote services offered at the studio.
- Provided one-on-one life coaching sessions to clients, helping them identify and achieve personal goals.
- Created a safe, supportive environment for clients to share openly about their challenges and experiences.
- Conducted assessments of client's current situation and identified areas of improvement.
- Educated clients on the power of mindfulness practices such as meditation, yoga, or journaling, as tools for emotional healing.
- Kept detailed records of all services provided including notes from each session, assessment results, treatment plans.
President
LAKE WASSERMANN RIDGE ASSOCIATION
Victoria, MN
02.2016 - 12.2022
- Effectively oversee the association's operations on a daily basis.
- Evaluated and responded to exterior improvement requests.
- Facilitated communication between board of directors and property managers.
- Organized and facilitated monthly meetings, including preparation of agendas and leading association and board meetings.
- Effectively chaired event planning and execution for multiple occasions.
- Taking necessary legal actions or penalties against owners when required.
- Conducted extensive research on homeowners' Rules and Regulations, resulting in comprehensive revisions.
- Represented the organization at community events and public forums to promote its mission.
- Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
Buyer/ Merchandiser/ Store & Product Manager
RUNNING CENTER
Carlsbad, CA
07.2010 - 08.2013
- Researched, planned, and selected diverse, high-quality products for multiple locations.
- Managed margins, budgets, and sales forecasts to analyze sales figures and generate reports for order booking.
- Managed inventory and performed contract negotiations with top key accounts.
- Successfully secured orders from 8 different companies and generated annual revenue of $4 million across 4 locations.
- Managed monthly visual merchandising duties for multiple store fronts.
- Recruited, hired, trained and developed employees while effectively managing their performance.
- Optimized overall product management system by effectively overseeing tasks such as ordering, receiving shipments, managing price changes as well as handling damaged products and processing returns.
- Implemented strategies to motivate, educate, and promote efficiency within the team during staff meetings.
- Designed and executed promotional campaigns to attract and retain new customers - organized and oversaw store events.
- Managed implementation of new POS system across 3 locations, overseeing training, installation, and conversion processes.
Sales Representative - Primary Care Market
MASIMO CORPORATION
Irvine, CA
09.2007 - 07.2009
- Pioneered and initiated outreach to physicians, clinics, dental offices, refineries, and industrial companies. Conducted research and identified potential customers in the Eastern United States primary care market. Educated, informed, and sold Masimo technology (sensors & monitors) to their facilities.
- Increased market share by 300% through self-sourced lead generation and extensive research on relevant literature.
- Implemented effective systems for organized and timely pre-sales and post-sales follow-ups. Developed informative literature to distribute to potential customers.
- Processed sales orders, documented customer and order information, and generated leads through CRM database
- Cultivated an entrepreneur attitude with a progressive and positive outlook resulting in improved productivity and overall efficiency.
- Utilized effective presentation skills to represent all established and new products, educate physicians, and obtain leads at major trade shows throughout the United States.
Corporate Trainer/ Account Manager/ Client Representative/ Assistant Manager/ Executive Assistant
GLOBAL MARKETING VENTURES
Minneapolis, MN
04.2006 - 08.2007
- Trained individuals in multiple areas including sales, promotional advertising, marketing, territory management, client relations, and self-management; actively cultivated relationships with both employees and clients on a daily basis.
- Managed individuals, satellite offices, and regional campaigns/ accounts.
- Managed and executed administrative tasks, including accounting, management, demographic research and customer service.
- Evaluated and selected potential candidates for organization using a three-step interview process.
- Conducted daily meetings and facilitated discussions with marketing executives and company presidents.
- Created and compiled a comprehensive training and sales manual for entire company.
- Achieved consistent success in surpassing commission-based sales quotas.
- Consistently achieved top sales representative status at national level multiple times.
Registered Invasive Cardiovascular
ASPIRUS WAUSAU HOSPITAL
Wausau, WI
12.2004 - 04.2006
- Assisted physicians during various procedures.
- Monitored and recorded patients' vitals, pressures, and medications.
- Developed and compiled employee education materials and procedural documentation.
- Recruited to act as liaison with patients' families during difficult and stressful procedures.
- Took proactive measures in organizing equipment, computers, and supplies daily to be prepared for unexpected emergencies.
- Conducted orientation sessions for employees to educate them on the new hemodynamic and monitoring computer system.
- Interacted, met, and established connections with representatives from diverse companies daily.
Education
Certified Yoga Instructor & Certified Nutrition Coach -
YOGA & NUTRITION
01.2019
Coaching Practitioner -
INSTITUTE FOR PROFESSIONAL EXCELLENCE IN COACHING
01.2009
Invasive Cardiovascular -
SOUTHEAST INSTITUTE
01.2005
Nursing and Psychology -
UNIVERSITY OF NORTH DAKOTA
01.2003
Skills
- Client Account Management
- New Business Development Retention
- Solutions Selling Marketing
- High-Impact Presentations
- Relationship Building
- Operations Oversight
- Leadership and Team Building
- Performance Improvement Evaluations
- Multimillion-dollar P&L Management
- Strategic and Workflow Planning
- Schedule Management
- Customer Relationship Management
- Project Development Management
- Coaching and Mentoring
- Profitability Improvement
- Finance and Accounting Oversight
Certification
- ACLS, CPR, First Aid
- Radiation Safety
- Registered Cardiovascular Invasive Specialist (RCIS)
- Life Potentials Practitioner and Mental Coach
- Aromatic Medicine, Homeopathy, Nutrition Coaching
Affiliations
- Yoga, running, cross-training enthusiast.
- Technology/ computer savvy.
- Developed and lead a marketing plan and strategy for a new Dietician/ Nutrition company.
- Volunteer to head the design + order uniforms and apparel for baseball teams.
- Team manager for hockey and baseball teams.
Accomplishments
- Recipient of several academic/ leadership/ service scholarships and awards.
- National Dean's List.
- National Sales Awards/ Rankings.
- Chosen as a Paris, France, runway, commercial, and print model - enhanced skills, image, etiquette, and demeanor.
Timeline
General Manager
OA Design + Build + Architecture
11.2019 - Current
President
LAKE WASSERMANN RIDGE ASSOCIATION
02.2016 - 12.2022
Buyer/ Merchandiser/ Store & Product Manager
RUNNING CENTER
07.2010 - 08.2013
Yoga Teacher / Professional Mental Coach Practitioner
MICHELLE YOGA + WELLNESS
01.2008 - 04.2024
Sales Representative - Primary Care Market
MASIMO CORPORATION
09.2007 - 07.2009
Agricultural Manager
Hoines Farms
01.2007 - Current
Corporate Trainer/ Account Manager/ Client Representative/ Assistant Manager/ Executive Assistant
GLOBAL MARKETING VENTURES
04.2006 - 08.2007
Registered Invasive Cardiovascular
ASPIRUS WAUSAU HOSPITAL
12.2004 - 04.2006
Certified Yoga Instructor & Certified Nutrition Coach -
YOGA & NUTRITION
Coaching Practitioner -
INSTITUTE FOR PROFESSIONAL EXCELLENCE IN COACHING
Invasive Cardiovascular -
SOUTHEAST INSTITUTE
Nursing and Psychology -
UNIVERSITY OF NORTH DAKOTA